Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Brainstorming, User Accounts, Business Process Modeling, Strategic Thinking, Team Building
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Google Cloud Platform, AI Workflows, Data Management, Data Governance, Tensorflow, Data Preprocessing, Data Pipelines, Machine Learning, Predictive Modeling, Model Evaluation, Cloud Computing, Data Transformation
Intermediate · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Lifelong Learning, Family Support, Disabilities, Working With Children, Caregiving, Training Programs, Human Learning, Patient Education and Support, Special Education, Child Development, Advocacy, Curriculum Planning, Care Coordination, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Sustainability Standards, Sustainable Systems, Environmental Social And Corporate Governance (ESG), Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Case Studies, Transportation Management, Business Technologies, Logistics Management, Reverse Logistics, Transportation Operations, Waste Minimization, Digital Transformation, Product Lifecycle Management, Innovation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Data Validation, Automation, Process Design, Dashboard, Return On Investment, Role-Based Access Control (RBAC), User Accounts, Project Design, Feasibility Studies, Unstructured Data, Analytics, Business Intelligence, Development Testing, Extensible Markup Language (XML), Workflow Management, Business Analytics, Real Time Data, Process Analysis
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Diversity and Inclusion, Team Leadership, Responsible AI, Artificial Intelligence, Decision Making, Leadership, Cultural Diversity, Leadership Development
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Stakeholder Management, Professional Networking, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Team Motivation, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Advertising, Online Advertising, Campaign Management, Advertising, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Generative AI Agents, Budget Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Six Sigma Methodology, Correlation Analysis, Process Improvement, Project Management, Data Literacy, Statistical Process Controls, Regression Analysis, Process Capability, Goal Setting, Statistical Analysis, Customer experience improvement, Quality Management, Microsoft Excel, Process Mapping, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Brand Strategy, Logo Design, Branding, Style Guides, Brand Awareness, Graphic and Visual Design, Marketing Materials, Typography, Design Elements And Principles, Color Theory, Asset Management
Beginner · Course · 1 - 4 Weeks