Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
LearnQuest
Skills you'll gain: Oracle SQL Developer, SQL, Oracle Databases, PL/SQL, Database Design, Database Theory, Database Management Systems, Relational Databases, Database Management, Databases, Database Architecture and Administration, Data Storage, Transaction Processing, Stored Procedure, Data Management, Query Languages, Network Architecture, Diagram Design, Command-Line Interface, Data Modeling
Beginner · Specialization · 3 - 6 Months

Keller Williams
Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Sales Process, Client Services, Sales Prospecting, Prioritization, Goal Setting, Market Data, Market Analysis, Calendar Management, Market Trend, Compensation Management
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Research, Record Keeping, Data Collection, Document Management, Information Management, Intellectual Property
Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Negotiation, Conflict Management, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Emotional Intelligence, Collaboration, Team Management, Communication, Team Leadership, Productivity, Social Skills, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention, Compliance Management, Overcoming Obstacles, Mental Health, Dealing With Ambiguity
Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Lean Six Sigma, Process Capability, Process Analysis, Process Mapping, Six Sigma Methodology, Lean Methodologies, Lean Manufacturing, Statistical Process Controls, Process Improvement, Quality Improvement, Process Optimization, Operational Analysis, Business Process, Quality Control, Statistical Analysis, Continuous Improvement Process, Analysis, Predictive Modeling, Production Process, Performance Measurement
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Team Building, Team Management, Goal Setting, Team Performance Management, Emotional Intelligence, Change Management, Self-Awareness, Coaching, Collaboration, Virtual Teams, Conflict Management, Productivity, Leadership, Mindfulness, Communication Strategies, Culture
Beginner · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Land Management, Community Development, Water Sustainability, Sustainable Development, Water Resource Management, Environment and Resource Management, Natural Resource Management, Sustainable Technologies, Climate Change Adaptation, Environmental Engineering and Restoration, Environmental Science
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Predictive Analytics, Logistic Regression, Exploratory Data Analysis, Data Visualization, Data Modeling, Business Analytics, Data Analysis, Statistical Modeling, Regression Analysis, Data Preprocessing, Supervised Learning, Decision Tree Learning, Data Cleansing, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Leadership, Leadership and Management, Organizational Leadership, Emotional Intelligence, Cultural Diversity, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Emergency and Intensive Care, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator, Emergency Medicine, First Aid, Patient Advocacy, Acute Care, Mental and Behavioral Health, Nephrology, Pharmacology, Patient Communication, Patient Evaluation, Clinical Assessment, Physiology, Substance Abuse, Anatomy
Beginner · Course · 1 - 4 Weeks