• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    Procore Mastery: Construction Project Management

    Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Business Workflow Analysis, Project Controls, Project Schedules, Resource Management, Resource Allocation, Process Design, Collaboration, Team Oriented, Case Studies, Scheduling, Automation, Budgeting

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • E

    Edureka

    Generative AI for Automating HR Workflows

    Skills you'll gain: Prompt Engineering Tools, Human Resources, Responsible AI, Developing Training Materials, Generative AI, AI Enablement, Workforce Development, Miro AI, Data Ethics, Generative AI Agents, People Analytics, People Management, AI Personalization, Talent Management, Automation, Talent Acquisition, Prompt Engineering, No-Code Development, Agentic systems, Business Operations

    4 stars, 12 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4 (12) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universidad Austral

    La escuela rural y su comunidad: herramientas para la acción

    Skills you'll gain: Program Evaluation, Community Outreach, Education and Training, Pedagogy, Community Development, Teaching, Curriculum Planning, Community Organizing, Mentorship, Parent Communication, Team Collaboration, Family Support

    4.9 stars, 87 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (87) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master Accounting Fundamentals: Analyze, Interpret & Apply

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Accounting, Balance Sheet, Financial Reporting, Accounting, Business Valuation, Inventory Accounting, Corporate Accounting, Business Reporting, International Financial Reporting Standards, Analysis, Case Studies, Business Analysis, Business, Investments

    4.4 stars, 35 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.4 (35) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI for Legal Practice

    Skills you'll gain: Regulatory Compliance, Agentic Workflows

    3.9 stars, 8 reviews, Beginner, Course, 1 - 3 Months

    ★ 3.9 (8) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Michigan

    Assessing and Improving Community Health

    Skills you'll gain: Community Health, Public Health, Health Disparities, Health Promotion, Health Assessment, Social Determinants Of Health, Public Health and Disease Prevention, Health Equity, Epidemiology, Health Policy, Data Collection, Demography

    4.5 stars, 28 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (28) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    American Psychological Association

    Better Writing

    Skills you'll gain: Writing, Writing and Editing, Editing, Productivity, Motion Arguments, Oral Expression, Critical Thinking, Organizational Skills, Persistence, Self-Motivation, Brainstorming, Workplace inclusivity, Diversity Awareness

    4.3 stars, 14 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.3 (14) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Dassault Systèmes

    SOLIDWORKS xDesign for Education

    Skills you'll gain: SolidWorks (CAD), 3D Modeling, Drafting and Engineering Design, Technical Design, Assembly Drawing, Engineering Drawings, Engineering Design Process, Technical Drawing, Mechanical Design, Simulation and Simulation Software, Design Software, Mechanical Engineering

    4.4 stars, 29 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.4 (29) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    MedCerts

    Pharmacy Law, Emergency Preparedness, and Biopharmaceutics

    Skills you'll gain: Medical Privacy, Pharmacology, Pharmacy, Pharmacy Operations, Pharmaceuticals, Basic Life Support (BLS) Certification, Healthcare Ethics, Medication Dispensation, Health Care Procedure and Regulation, Pharmacotherapy, Clinical Pharmacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Infectious Diseases, Life Support, Public Health and Disease Prevention, Emergency Response, Health Information Management and Medical Records, Bloodborne Pathogens, Public Health, Information Privacy

    4.9 stars, 29 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (29) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Crea tu artículo científico con latex

    Skills you'll gain: Scientific Visualization, Research Reports, Technical Documentation, Technical Writing, Technical Communication

    4.6 stars, 110 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (110) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Colorado Boulder

    The Data Driven Manager

    Skills you'll gain: Sampling (Statistics), Statistical Hypothesis Testing, Data-Driven Decision-Making, Descriptive Statistics, Correlation Analysis, Data Literacy, Data Analysis, Plot (Graphics), Probability Distribution, Statistics, Statistical Visualization, Statistical Analysis, Estimation, Data Collection, Data Visualization, Risk Analysis, Statistical Software, Statistical Programming, Statistical Methods, Problem Solving

    4.6 stars, 48 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (48) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Service Recovery, Customer and Client Support, Management Training And Development, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
1…224225226…545

In summary, here are 10 of our most popular technical support courses

  • Procore Mastery: Construction Project Management: Coursera
  • Generative AI for Automating HR Workflows: Edureka
  • La escuela rural y su comunidad: herramientas para la acción: Universidad Austral
  • Master Accounting Fundamentals: Analyze, Interpret & Apply: EDUCBA
  • AI for Legal Practice: AI CERTs
  • Assessing and Improving Community Health: University of Michigan
  • Better Writing: American Psychological Association
  • SOLIDWORKS xDesign for Education: Dassault Systèmes
  • Pharmacy Law, Emergency Preparedness, and Biopharmaceutics: MedCerts
  • Crea tu artículo científico con latex: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok