• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Social Media Data Analytics

    Skills you'll gain: Social Media Analytics, Data Presentation, Business Intelligence, Predictive Modeling, Dashboard Creation, Predictive Analytics, Customer Analysis, Case Studies, Advanced Analytics

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Alcanza tu audiencia en Instagram con influenciadores

    Skills you'll gain: Instagram, Content Scheduling, Social Media Content, Drive Engagement, Social Media, Social Media Management, Driving engagement, Social Media Marketing, Social Media Strategy, Customer Engagement, Target Audience, Influencing

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Alfaisal University | KLD

    محاسبة المقبوضات والديون المعدومة

    Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, Payment Processing and Collection, Cash Receipts, Account Management, Customer Analysis, Accounting, Bankruptcies, Credit Risk, Lending and Underwriting

    ★ 5 (6) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Manage Abrasive Workplace Behavior With Backbone

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Overcoming Objections, Composure, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Accountability, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Process Analysis, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Financial Mastery with Oracle Hyperion

    Skills you'll gain: Budgeting, Financial Data, Financial Reporting, Accounting and Finance Software, Financial Forecasting, Consolidation, Financial Management, Forecasting, Operational Performance Management, Financial Analysis, Performance Measurement, Financial Planning, Dashboard, Case Studies

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Instagram Insights: Crack the Algorithm

    Skills you'll gain: Instagram, Social Media Content, Content Creation, Driving engagement, Content Performance Analysis, Content Marketing, Social Media, Social Media Marketing, Social Media Strategy, Social Media Analytics, Content Optimization

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Modeling Climate Anomalies with Statistical Analysis

    Skills you'll gain: Statistical Analysis, Statistical Methods, Matplotlib, Regression Analysis, Statistical Modeling, Data Science, Data Analysis, Data Visualization, Pandas (Python Package), Anomaly Detection, Plot (Graphics), Data Visualization Software, Statistical Visualization, Data Integration, Data Collection, Data Access, Data Manipulation, Application Programming Interface (API)

    ★ 4.4 (7) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Construye una campaña de e-mail marketing con Mailchimp

    Skills you'll gain: Email Marketing, Driving engagement, Campaign Management, Target Audience, Personalized Campaigns, Strategic Communication, Content Marketing, Customer Engagement, Marketing Communications, Campaign Planning, Marketing

    ★ 4.9 (10) · Beginner · Guided Project · Less Than 2 Hours

  • S

    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Customer experience improvement, Business Communication, Business Acumen, Cost Benefit Analysis, Financial Acumen, Customer Relationship Building, Stakeholder Communications, Cross-Functional Collaboration, Innovation, Strategic Decision-Making

    ★ 5 (6) · Beginner · Course · 1 - 3 Months

  • P

    Politecnico di Milano

    Platform Thinking: exploiting data through platforms

    Skills you'll gain: Data Strategy, Data Ethics, Data Sharing, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Data-Driven Marketing, Big Data, Customer Insights, Personally Identifiable Information, Data Literacy, Advertising, Strategic Thinking, Data Collection, Personalized Service, Business Transformation, Innovation, Business Modeling

    ★ 4.9 (18) · Beginner · Course · 1 - 4 Weeks

  • H

    Harvard Business Review

    Build Your Influence

    Skills you'll gain: Influencing, Professional Networking, Persuasive Communication, Overcoming Objections, Relationship Building, Stakeholder Engagement, Stakeholder Communications, Stakeholder Management, Rapport Building, Stakeholder Analysis, Professional Development, Organizational Effectiveness, Relationship Management, Target Audience, Interpersonal Communications, Trustworthiness, Communication Strategies, General Networking

    Intermediate · Course · 1 - 4 Weeks

1…229230231…351

In summary, here are 10 of our most popular customer engagement courses

  • Social Media Data Analytics: Coursera
  • Alcanza tu audiencia en Instagram con influenciadores: Coursera
  • محاسبة المقبوضات والديون المعدومة: Alfaisal University | KLD
  • Manage Abrasive Workplace Behavior With Backbone : University of Colorado Boulder
  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • Financial Mastery with Oracle Hyperion: Coursera
  • Instagram Insights: Crack the Algorithm: Coursera
  • Modeling Climate Anomalies with Statistical Analysis: University of Colorado Boulder
  • Construye una campaña de e-mail marketing con Mailchimp: Coursera
  • Expedite – Skills for Industry: Industry Foundations: Siemens

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok