Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Mockups, Figma (Design Software), Design, Packaging and Labeling, Product Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: MySQL, Database Management, Stored Procedure, Database Design, Database Systems, Relational Databases, SQL, Database Development, Database Administration, Query Languages, Data Management, Data Integrity, Data Validation
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Simulation and Simulation Software, Simulations, Engineering Design Process, Finite Element Methods, Engineering Analysis, Hydraulics, Cloud-Based Integration, Verification And Validation, Mathematical Modeling
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Product Development, Project Planning, Agile Product Development, Business Planning, Team Building, Competitive Analysis, Market Research, Market Analysis, Marketing Strategies, Risk Management, Financial Analysis
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Education and Training, Child Development, School Psychology, Pedagogy, Human Development, Higher Education, Learning Theory, Psychology, Social Sciences
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Operations Management, Process Analysis, Process Improvement, Revenue Management, Business Modeling, Supply Chain, Supply Chain Management, Business Process, Organizational Structure, Supply Chain Planning, Business Operations, Project Design, Lean Six Sigma, Operational Performance Management, Strategic Thinking, Materials Management, Business Strategy, Business Strategies, Strategic Decision-Making
Beginner · Specialization · 3 - 6 Months
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Computer Graphics, Virtual Environment, Logo Design, 3D Assets, Android Development, Visualization (Computer Graphics), Computer Graphic Techniques, Android Studio, Application Development, Animation and Game Design, Animations, Interaction Design
Intermediate · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing, Content Creation, Creative Thinking, Active Listening, Constructive Feedback, Storyboarding
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media, Social Media Marketing, Social Media Strategy, Content Creation, Scheduling, Branding
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Cleansing, Data Analysis
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Authentications, Cloud Security, Cybersecurity, Threat Detection, Security Awareness, Cyber Attacks, Network Security, Vulnerability Assessments, Cloud Computing, Data Security, Identity and Access Management, Human Factors (Security), Software As A Service
Beginner · Course · 1 - 3 Months