Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, ChatGPT, Large Language Modeling, Embeddings, Data Processing, Data Import/Export, Vector Databases, Prompt Engineering, Document Management
Beginner · Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Mobile Development, Visualization (Computer Graphics), Application Development, Python Programming, Internet Of Things, Image Quality, Digital Signal Processing, Embedded Software, Development Environment
Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Augmented and Virtual Reality (AR/VR), Customer experience strategy (CX), Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Business Relationship Management, FinTech, Blockchain, Innovation, Artificial Intelligence
Intermediate · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Consumer Behaviour, Market Research, Food Quality Assurance And Control, Food and Beverage, Research Methodologies, Packaging and Labeling, Product Knowledge, Sustainability Standards, Innovation, Global Marketing, Supply And Demand, Corporate Sustainability, Economics, Coordination
Intermediate · Course · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Universidad de Chile
Skills you'll gain: Job Analysis, Developing Training Materials, Performance Appraisal, Job Evaluation, Training and Development, Employee Performance Management, Program Evaluation, Case Studies, Employee Surveys, Process Mapping
Intermediate · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Water Resource Management, Environmental Science, Social Sciences, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Data Quality, Quantitative Research, Data Validation, Data Integrity, Data Governance, Data Collection, Quality Assurance, Data Processing, Data Strategy, Data Analysis, Data Management, Model Evaluation, Data Preprocessing, Data Access, Statistical Analysis, Sampling (Statistics), Verification And Validation, Design Strategies, Threat Detection
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Revenue Cycle Management, Medical Billing, Medical Billing and Coding, Medical Coding, Electronic Medical Record, Health Care Procedure and Regulation, Health Information Management and Medical Records, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Registration, Medicare, Managed Care, Medical Terminology, Payment Processing
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Risk Management Framework, Safety and Security, Threat Management, Case Studies, Public Safety and National Security, Cybersecurity, Incident Management, International Relations, Policy Analysis, Systems Thinking, Governance
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Organizational Leadership, Leadership and Management, Professional Development, Team Building, Recruitment, Team Management, Talent Management, Coaching, Communication
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Calendar Management, Collaborative Software, Brainstorming, Meeting Facilitation, Report Writing, Management Reporting, Document Control
Beginner · Course · 1 - 4 Weeks