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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: New
    New
    Status: Free Trial
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    Coursera

    Excel Functions, Lookups, and Secure Spreadsheet Automation

    Skills you'll gain: Excel Formulas, Spreadsheet Software, Microsoft Excel, Financial Modeling, Auditing, Procedure Development, Debugging, Project Documentation, Data Integrity, Data Security

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    NumPy, Matplotlib & Pandas – Data Science Prerequisites

    Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning Methods, Applied Machine Learning, Machine Learning, Data Science, Machine Learning Algorithms, Data Analysis Software, Statistical Methods, Histogram, Data Processing, Numerical Analysis, Data Import/Export, Linear Algebra, Probability Distribution, Classification Algorithms

    4
    Rating, 4 out of 5 stars
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    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
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    IE Business School

    The "Who" of the Marketing Strategy:Segmentation & Targeting

    Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing Planning, Marketing Strategy and Techniques, Marketing, Customer Analysis, Integrated Marketing Communications, Target Market, Consumer Behaviour, Needs Assessment, Market Dynamics, Target Audience, Market Analysis, Plan Execution, Customer Engagement

    4.9
    Rating, 4.9 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
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    Amazon Web Services

    Amazon Connect Chat and Messaging Fundamentals

    Skills you'll gain: Call Center Experience, Amazon Web Services, Customer Communications Management, Customer Support, Systems Integration, Security Controls, Service Management, Security Awareness

    4.9
    Rating, 4.9 out of 5 stars
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    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    National Academy of Sports Medicine

    Self-Guided Wellness Coaching

    Skills you'll gain: Goal Setting, Growth Mindedness, Overcoming Obstacles, Health And Wellness Coaching, Personal Development, Empowerment, Coaching, Behavior Management, Self-Awareness, Action Oriented, Planning

    4.4
    Rating, 4.4 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    B

    Board Infinity

    Strategic Product Management

    Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Agile Product Development, Product Development, Go To Market Strategy, Agile Software Development, New Product Development, Product Strategy, Data Visualization Software, Market Analysis, Technical Management, Product Marketing, Market Research, Customer Analysis, Target Market, Commercialization, Data Analysis Software

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Beyond the Basics: Expand Your Copilot for Sales Expertise

    Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Responsible AI, Sales Pipelines, Data Ethics, Sales Strategy, Sales, Sales Enablement, AI Product Strategy, Sales Management, AI Personalization, AI Enablement, Microsoft 365, Data Integration

    4.4
    Rating, 4.4 out of 5 stars
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    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Security Operations

    Skills you'll gain: Incident Response, Disaster Recovery, Incident Management, Security Management, Cyber Operations, Business Continuity Planning, Safety and Security, Change Control, Threat Management, Information Technology Operations, Security Information and Event Management (SIEM), Patch Management, Security Controls, Cybersecurity, Threat Detection, Intrusion Detection and Prevention, Configuration Management, Continuous Monitoring, Vulnerability Management, Digital Forensics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Coursera

    Qualitative Research Interviews

    Skills you'll gain: Qualitative Research, Interviewing Skills, Focus Group, Business Research, Market Analysis, Customer Analysis, Data Collection

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Alteryx Advanced

    Skills you'll gain: Data Cleansing, Data Manipulation, Advanced Analytics, Applied Machine Learning, Fraud detection, Data Transformation, Predictive Modeling, Analytics, Data Processing, Machine Learning Software, Machine Learning, Data Analysis, Application Design, Operational Databases, Model Training, Data Preprocessing, Sampling (Statistics), Data Integration, Complex Problem Solving

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Fundação Instituto de Administração

    Fundamentos de Inteligência Artifical em Marketing

    Skills you'll gain: Data-Driven Marketing, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Marketing, MarTech, Data-Driven Decision-Making, Applied Machine Learning, Predictive Analytics, Machine Learning Methods, Digital Marketing, Customer Engagement, Machine Learning Algorithms, Machine Learning, Advanced Analytics, Innovation, Brand Strategy, Deep Learning, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Sales and AI Fundamentals

    Skills you'll gain: Sales Process, Prompt Engineering, Sales, Sales Presentations, Microsoft Copilot, Product Knowledge, Sales Pipelines, Value Propositions, Personalized Campaigns, Selling Techniques, Microsoft PowerPoint, AI literacy, Presentations, Responsible AI, AI Personalization, Verbal Communication Skills, AI Workflows, Customer Relationship Management

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Excel Functions, Lookups, and Secure Spreadsheet Automation: Coursera
  • NumPy, Matplotlib & Pandas – Data Science Prerequisites: Packt
  • The "Who" of the Marketing Strategy:Segmentation & Targeting: IE Business School
  • Amazon Connect Chat and Messaging Fundamentals: Amazon Web Services
  • Self-Guided Wellness Coaching: National Academy of Sports Medicine
  • Strategic Product Management: Board Infinity
  • Beyond the Basics: Expand Your Copilot for Sales Expertise: Microsoft
  • Security Operations: Packt
  • Qualitative Research Interviews: Coursera
  • Alteryx Advanced: Packt

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