Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Excel Formulas, Spreadsheet Software, Microsoft Excel, Financial Modeling, Auditing, Procedure Development, Debugging, Project Documentation, Data Integrity, Data Security
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning Methods, Applied Machine Learning, Machine Learning, Data Science, Machine Learning Algorithms, Data Analysis Software, Statistical Methods, Histogram, Data Processing, Numerical Analysis, Data Import/Export, Linear Algebra, Probability Distribution, Classification Algorithms
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing Planning, Marketing Strategy and Techniques, Marketing, Customer Analysis, Integrated Marketing Communications, Target Market, Consumer Behaviour, Needs Assessment, Market Dynamics, Target Audience, Market Analysis, Plan Execution, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Amazon Web Services, Customer Communications Management, Customer Support, Systems Integration, Security Controls, Service Management, Security Awareness
Beginner · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Goal Setting, Growth Mindedness, Overcoming Obstacles, Health And Wellness Coaching, Personal Development, Empowerment, Coaching, Behavior Management, Self-Awareness, Action Oriented, Planning
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Agile Product Development, Product Development, Go To Market Strategy, Agile Software Development, New Product Development, Product Strategy, Data Visualization Software, Market Analysis, Technical Management, Product Marketing, Market Research, Customer Analysis, Target Market, Commercialization, Data Analysis Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Responsible AI, Sales Pipelines, Data Ethics, Sales Strategy, Sales, Sales Enablement, AI Product Strategy, Sales Management, AI Personalization, AI Enablement, Microsoft 365, Data Integration
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Incident Response, Disaster Recovery, Incident Management, Security Management, Cyber Operations, Business Continuity Planning, Safety and Security, Change Control, Threat Management, Information Technology Operations, Security Information and Event Management (SIEM), Patch Management, Security Controls, Cybersecurity, Threat Detection, Intrusion Detection and Prevention, Configuration Management, Continuous Monitoring, Vulnerability Management, Digital Forensics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Qualitative Research, Interviewing Skills, Focus Group, Business Research, Market Analysis, Customer Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Data Cleansing, Data Manipulation, Advanced Analytics, Applied Machine Learning, Fraud detection, Data Transformation, Predictive Modeling, Analytics, Data Processing, Machine Learning Software, Machine Learning, Data Analysis, Application Design, Operational Databases, Model Training, Data Preprocessing, Sampling (Statistics), Data Integration, Complex Problem Solving
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Data-Driven Marketing, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Marketing, MarTech, Data-Driven Decision-Making, Applied Machine Learning, Predictive Analytics, Machine Learning Methods, Digital Marketing, Customer Engagement, Machine Learning Algorithms, Machine Learning, Advanced Analytics, Innovation, Brand Strategy, Deep Learning, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Prompt Engineering, Sales, Sales Presentations, Microsoft Copilot, Product Knowledge, Sales Pipelines, Value Propositions, Personalized Campaigns, Selling Techniques, Microsoft PowerPoint, AI literacy, Presentations, Responsible AI, AI Personalization, Verbal Communication Skills, AI Workflows, Customer Relationship Management
Advanced · Course · 1 - 4 Weeks