• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It服务管理
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it 服务管理"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Practical Windows PowerShell Scripting: Unit 1

      Skills you'll gain: Windows PowerShell, Scripting, Microsoft Windows, Scripting Languages, Command-Line Interface, IT Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Machine Learning for All

      Skills you'll gain: Feature Engineering, Machine Learning, Data Processing, Artificial Intelligence, Supervised Learning, Data Analysis, Computer Vision, Data Collection

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Master Microsoft Office 365 and Power Platform

      Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Spreadsheet Software, Microsoft Outlook, Data Integration, Productivity Software, Data Analysis Expressions (DAX), Presentations, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Project Manager

      Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Team Motivation, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Ansible From Basics to Guru: Unit 3

      Skills you'll gain: Ansible, Red Hat Enterprise Linux, Automation, IT Automation, Infrastructure as Code (IaC), Devops Tools, Command-Line Interface, YAML, Configuration Management, Performance Tuning, Application Programming Interface (API)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      The Pearson Complete Course for CISM Certification

      Skills you'll gain: Threat Modeling, Security Management, Risk Management, Disaster Recovery, Governance, Business Continuity, Application Security, Information Management, Security Controls, Continuous Monitoring, Configuration Management, Governance Risk Management and Compliance, Risk Mitigation, Threat Detection, Cybersecurity, Enterprise Security, Cloud Computing, Malware Protection, IT Management, Information Assurance

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Professional Workspace Administrator

      Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Service Management, Scripting, Technical Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Achieving Personal and Professional Success

      Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Interpersonal Communications, Business Communication, Relationship Building, Rapport Building, Professional Networking, Conflict Management, Leadership, Growth Mindedness, Personal Development, Optimism, Self-Awareness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.1K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Mathematics for Machine Learning: Linear Algebra

      Skills you'll gain: Linear Algebra, NumPy, Applied Mathematics, Data Science, Jupyter, Algorithms, Python Programming, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Service Level, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Practice Management, Organizational Structure, Strategic Partnership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Data Science

      Skills you'll gain: Data Ethics, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Business Analytics, Data Storytelling, Data Science, Communication, Stakeholder Communications, Workflow Management, Project Management, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Private Equity and Venture Capital

      Skills you'll gain: Private Equity, Business Valuation, Entrepreneurial Finance, Capital Markets, Mergers & Acquisitions, Investments, Financial Management, Legal Risk, Tax Laws, Entrepreneurship, Due Diligence, Cash Flows

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.9K reviews

      Mixed · Course · 1 - 3 Months

    1…242526…443

    In summary, here are 10 of our most popular it 服务管理 courses

    • Practical Windows PowerShell Scripting: Unit 1: Pearson
    • Machine Learning for All: University of London
    • Master Microsoft Office 365 and Power Platform: Microsoft
    • IBM Project Manager: IBM
    • Ansible From Basics to Guru: Unit 3: Pearson
    • The Pearson Complete Course for CISM Certification: Pearson
    • Google Professional Workspace Administrator: Google Cloud
    • Achieving Personal and Professional Success: University of Pennsylvania
    • Mathematics for Machine Learning: Linear Algebra: Imperial College London
    • ITIL V4 Certification Preparation: EDUCBA

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok