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  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Analyze GA4: Fix Your Data

    Skills you'll gain: Data-Driven Marketing, Data Cleansing, Digital Analysis, Web Analytics and SEO, Data Literacy, Data Collection, Data Integrity, Gap Analysis, Corrective and Preventive Action (CAPA), Code Review

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    People Domain in Project Management

    Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Performance Management, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Organizational Leadership, Performance Management, Stakeholder Analysis, Employee Performance Management, Smart Goals, Drive Engagement, Stakeholder Communications, Team Motivation, Team Collaboration, Empathy & Emotional Intelligence

    Beginner · Course · 1 - 4 Weeks

  • D

    Dubai College of Tourism

    Travel Operations: From Bookings to Documentation

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Enhance User Interface Design with Mood Boards in Miro

    Skills you'll gain: User Interface (UI), User Story, Design Thinking, User Interface (UI) Design, Persona (User Experience), User Acceptance Testing (UAT), Visual Storytelling, User Experience

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Amazon Connect Flows Fundamentals

    Skills you'll gain: Self Service Technologies, Process Mapping, Process Analysis, Process Improvement, Process Management, Business Process Improvement, Customer experience improvement, Amazon Web Services, Process Flow Diagrams, Workflow Management, Personalized Service, Customer experience strategy (CX), Cost Containment, Cost Control, Cost Management

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Approche agile et design thinking

    Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, Team Oriented, User Research, Persona Development, Usability Testing, User Feedback, User Centered Design, Value Propositions, Innovation, Interviewing Skills

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Introduction to Sales and AI Fundamentals

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Personalized Campaigns, Communication, AI Personalization, Sales, Non-Verbal Communication, Interpersonal Communications, Selling Techniques, General Sales Practices, Presentations, Microsoft Copilot, Value Propositions, Customer Relationship Management (CRM) Software, AI Integrations, AI Enablement

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Master Active Listening

    Skills you'll gain: Active Listening, Trustworthiness, Drive Engagement, Verbal Communication Skills, Sales Training, Customer Relationship Building, Rapport Building, Oral Comprehension, Writing, Interpersonal Communications, Needs Assessment, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Essentials of Remote Team Management

    Skills you'll gain: Telecommuting, Team Leadership, Peer Review, Rapport Building, Leadership and Management, Collaborative Software, Team Motivation, Drive Engagement, Relationship Building, Remote Access Systems, Cross-Functional Collaboration, Communication Planning, Communication

    Intermediate · Course · 1 - 3 Months

  • S

    Salesforce

    Informes, paneles y éxito del cliente en Salesforce

    Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Administrative Support

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Cómo combinar y analizar datos complejos

    Skills you'll gain: Data Integration, R (Software), Data Synthesis, Data Ethics, R Programming, Informed Consent, Data Sharing, Statistical Methods, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Logistic Regression, Information Privacy

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Chatbots

    Skills you'll gain: Amazon Web Services, Tensorflow, Large Language Modeling, Applied Machine Learning, Machine Learning Methods, Natural Language Processing, Artificial Intelligence, Classification Algorithms, Software Design, Application Development, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer engagement courses

  • Analyze GA4: Fix Your Data: Coursera
  • People Domain in Project Management: Packt
  • Travel Operations: From Bookings to Documentation: Dubai College of Tourism
  • Enhance User Interface Design with Mood Boards in Miro: Coursera
  • Amazon Connect Flows Fundamentals: Amazon Web Services
  • Approche agile et design thinking: University of Virginia
  • Introduction to Sales and AI Fundamentals: Microsoft
  • Master Active Listening: Coursera
  • Essentials of Remote Team Management: SkillUp
  • Informes, paneles y éxito del cliente en Salesforce: Salesforce

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70 courses
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137 courses
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401 courses
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150 courses

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