Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

John Wiley & Sons
Skills you'll gain: Strategic Planning, Stakeholder Engagement, Strategic Leadership, Organizational Strategy, Plan Execution, Case Studies, Drive Engagement, Business Planning, Stakeholder Management, Resource Allocation, Stakeholder Communications, Leadership and Management, Competitive Analysis, Strategic Thinking, Non-Profit Accounting, Strategic Decision-Making, Conflict Management, Public Administration, Leadership Development, Stakeholder Analysis
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Data-Driven Marketing, Marketing, Digital Brand Strategy, Digital Marketing, Customer Analysis, Digital Marketing Campaigns, Communication Planning, Integrated Marketing Communications, Marketing Planning, Digital Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Marketing Communications, Target Market, Marketing Analytics, Digital Transformation
★ 4.9 (12) · Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Storytelling, Language Interpretation, Translation, and Studies, Behavioral Economics, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Convolutional Neural Networks, Supervised Learning, Applied Machine Learning, Model Optimization, Machine Learning Methods, Artificial Intelligence, Computer Vision, Recurrent Neural Networks (RNNs), Model Training, Network Architecture, NumPy, Performance Tuning
★ 5 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Marketing, Google Analytics, Conversion Funnel Analysis, Marketing Automation, Return On Investment, Digital Marketing Tools, Google Ads, Marketing, Marketing Strategies, Online Advertising, Digital Advertising, Analytics, Content Management Systems, WordPress, Facebook, Data Collection
★ 4.3 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Agile Software Development, Project Management Software, Kanban Principles
★ 4.6 (23) · Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Big Data, Google Cloud Platform, Marketing Analytics, Generative AI, Data-Driven Marketing, Applied Machine Learning, Data Analysis, Predictive Analytics, Forecasting, Predictive Modeling, Query Languages, SQL
★ 4.2 (10) · Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Decision Tree Learning, Data Ethics, Regression Analysis, Artificial Intelligence, Machine Learning, Applied Machine Learning, Statistical Modeling, Python Programming, Embeddings, Deep Learning, Machine Learning Algorithms, Artificial Neural Networks
★ 4.6 (32) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Hospitality Management, Revenue Forecasting, Marketing Channel, Hospitality, Hotels and Accommodations, Customer Retention, Cost Management, Direct Selling, Data-Driven Decision-Making, Market Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Strategy, Customer Analysis, AI Personalization, Sales, Personalized Campaigns, Generative AI, Customer Insights, Forecasting, Personalized Service, Data-Driven Decision-Making, Revenue Forecasting, Analytics, AI Integrations
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Management, Risk Management Framework, Risk Mitigation, Enterprise Risk Management (ERM), Business Risk Management, Strategic Leadership, Digital Transformation, Financial Management, Financial Planning, Business Leadership, Business Strategies, Organizational Strategy, Organizational Effectiveness, Governance Risk Management and Compliance, Team Performance Management, Technology Strategies, Team Management, Organizational Structure, Talent Management
Intermediate · Course · 1 - 4 Weeks