
Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Rehabilitation, Sports Medicine, Medical Emergency, Athletic Training, Injury Prevention, Trauma Care, Safety Training, Neurology, Care Management, Long Term Care, Emergency Response, Health Care Procedure and Regulation
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Analysis Tools, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Communications, Business Strategies, Business Process Modeling, Business Modeling, Business Strategy, Business Process, Process Analysis, Business Process Management, Business Intelligence, Agile Methodology, Performance Measurement
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Data Encryption Standard, Encryption, Advanced Encryption Standard (AES), Cryptographic Protocols, Application Security, Key Management, Secure Coding, Data Security, Web Development, Email Security, PHP (Scripting Language), Intrusion Detection and Prevention, Data Integrity, Algorithms, User Provisioning, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Tools, Learning Strategies, Test Planning, Goal Setting, Professional Development, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Gemini, API Gateway, Google Gemini, Cloud Applications, Cloud-Native Computing, Kubernetes, Google Cloud Platform, Cloud Development, Containerization, Cloud Infrastructure, Application Deployment, Prompt Engineering, CI/CD, Serverless Computing, Microservices, Application Development, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging
Intermediate · Professional Certificate · 3 - 6 Months

Chris Croft Training
Skills you'll gain: Goal Setting, Goal-Oriented, Professional Networking, Smart Goals, Professional Development, Personal Development, Growth Mindedness, Planning, New Business Development, Lifelong Learning, Self-Awareness, Adaptability, Job Evaluation, Decision Making, Leadership Development, Negotiation, Entrepreneurship, Leadership and Management, Business Leadership, Interviewing Skills
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Database Design, SQL, Relational Databases, PostgreSQL, Database Development, Database Theory, Database Management, Data Modeling, Databases, Query Languages, Data Integrity
Intermediate · Course · 1 - 4 Weeks