Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: User Interface (UI) Design, Figma (Design Software), UI Components, User Experience Design, Layout Design, Prototyping, Wireframing, Mobile Development
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cost Benefit Analysis, Risk Management Framework, Risk Management, Risk Analysis, Cyber Risk, ISO/IEC 27001, Enterprise Risk Management (ERM), NIST 800-53, Business Risk Management, Risk Mitigation, Governance Risk Management and Compliance, Cybersecurity, Technical Standard, Security Controls
Intermediate · Course · 1 - 3 Months

Curtis Institute of Music
Skills you'll gain: Classical Music, Music Theory, Music, Music History, Musical Composition
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Torque (Physics), Physics, electromagnetics, Electrical Engineering, Applied Mathematics, Mechanics, Calculus, Engineering Analysis, Electrical Systems, Trigonometry, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Application Security, Java, Model View Controller, Development Environment, Web Applications, Application Programming Interface (API), Apache Maven, Authorization (Computing), Authentications, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Peer Review, Financial Management, Financial Modeling, Financial Data, Financial Statement Analysis, Financial Analysis, Data Storytelling, Mergers & Acquisitions, Investments, Cash Flows, Business Valuation, Return On Investment, Case Studies, Risk Management, Corporate Strategy
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Team Management, Organizational Structure, Stakeholder Management, Diversity and Inclusion, Delegation Skills, Professional Networking, Strategic Leadership, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Interactive Brokers
Skills you'll gain: Supply And Demand, Market Dynamics, Consumer Behaviour, Economics, Business Economics, Socioeconomics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Game Design, Software Design Documents, Unreal Engine, Video Game Development, Virtual Environment, Conceptual Design, Interactive Design, 3D Assets, Prototyping, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Organizational Change, Lean Methodologies, Statistical Hypothesis Testing, Organizational Leadership, Quality Management, Process Analysis, Correlation Analysis, Project Scoping, Data-Driven Decision-Making, Root Cause Analysis, Statistical Analysis, Process Improvement, Business Process, Continuous Improvement Process, Sampling (Statistics), Statistical Methods
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI Workflows, Storyboarding, Video Editing, Video Production, Generative AI, Motion Graphics, Artificial Intelligence, Creativity
Mixed · Course · 1 - 4 Weeks