
Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Customer Data Management, Data-Driven Marketing, Analytics, Data Analysis, Business Reporting, Data Literacy, Data Collection, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Sales Enablement, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics
Advanced · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Oral Comprehension, Multilingualism, Language Competency, Education and Training, Teaching, Intercultural Competence, Language Learning, Training Programs, Instructional Strategies, Pedagogy, Literacy, Diversity Training, International Relations, Differentiated Instruction, Social Sciences
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Collaborative Software, Marketing Materials, Marketing Design, Content Creation, Facebook, Social Media Content, Shared Media, Graphic Design, User Accounts, Multimedia, Business Communication, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Analysis, Content Creation, Content Marketing, Persona Development, Content Strategy, Content Development and Management, Ideation, Driving engagement, Needs Assessment, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Journey Mapping, Product Marketing, Product Strategy, Product Management, User Research, Service Design, New Product Development, Value Propositions, User Feedback, Product Improvement, Customer Analysis, Product Roadmaps, Product Development, Customer Insights, Innovation, Market Opportunities, Market Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Sales Strategy, Business Development, Market Research, Sales, Market Opportunities, Change Management, Innovation, Market Analysis, Performance Measurement, Consumer Behaviour, Customer Analysis, Target Market, Business Strategy, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Drive Engagement, Driving engagement, Social Media Marketing, Social Media, Social Media Management, Customer Engagement, Social Media Content, Social Media Strategy, Growth Strategies, Marketing Design
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Constructive Feedback, Drive Engagement, Team Performance Management, Team Building, Teamwork, Team Management, Solution Delivery, Innovation, Resource Allocation, People Management, Workplace inclusivity, Diversity and Inclusion, Communication
Beginner · Course · 1 - 4 Weeks

Huddersfield Sandbox
Skills you'll gain: Journalism, Data Ethics, Media and Communications, Ethical Standards And Conduct, Content Creation, Responsible AI, Working With Children, AI literacy, Diversity Awareness, Intellectual Property, Cultural Diversity
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Leadership Development, Management Training And Development, Leadership, Professional Development, People Development, People Management, Organizational Leadership, Behavioral Management, Personal Development, Cooperation, Diversity and Inclusion, Relationship Building, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, AI Enablement, Responsible AI, Salesforce Development, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, AI Integrations, Customer Data Management, Automation, Analytics, Generative AI, Predictive Modeling, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks