Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: AI Product Strategy, Project Estimation, Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, Project Management Software, ChatGPT, Team Management, Prioritization, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: File Management, Cloud Storage, Collaborative Software, Google Workspace, Data Storage, Cloud Services, Document Management, Microsoft Office, Data Sharing
★ 4.3 (18) · Beginner · Project · Less Than 2 Hours

Skills you'll gain: Data Flow Diagrams (DFDs), Apache Airflow, Data Pipelines, Diagram Design, Data Mapping, Data Modeling, Data Integration, Data Architecture, Data Warehousing, Apache Spark, Extract, Transform, Load, Database Development, Data Processing, Data Transformation, Configuration Management, Enterprise Security
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Design, Marketing Collateral, Graphic Design, Marketing Materials, Content Creation, Digital Content, Organizational Skills, Marketing, Collaborative Software, Data Sharing, Design and Product, Branding, Google Workspace, User Accounts, Advertising
★ 3.9 (11) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Scripting Languages, Unix Commands, Linux, System Configuration, grep, Linux Administration, Linux Commands, File Management, File I/O, Software Installation
★ 3.1 (12) · Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Performance Management, Performance Measurement, Governance, Performance Improvement, Program Implementation, Process Management, Governance Risk Management and Compliance, Information Technology, Technology Strategies, Process Capability, Organizational Structure, Risk Management
★ 4.6 (9) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Trading, Artificial Intelligence, Market Trend, Technical Analysis, Applied Machine Learning, Algorithms, Securities Trading, Verification And Validation, Futures Exchange, Risk Management, Model Evaluation, Market Data, Machine Learning Algorithms, Machine Learning, Trend Analysis, Performance Analysis, Scripting, Scripting Languages, Finance
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Correlation Analysis, Statistical Analysis, Statistical Software, Statistical Programming, Statistical Methods, Probability & Statistics, Statistical Visualization, Analysis, Data Analysis, R (Software), Data Visualization, R Programming, Statistics, Statistical Inference, Variance Analysis, Sampling (Statistics)
★ 4.7 (31) · Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Embedded Software, Internet Of Things, Unit Testing, Software Design, System Testing, Test Case, Functional Testing, Software Design Documents, Software Development, Technical Communication, Software Systems, Program Development, Software Documentation, Mobile Development, Mobile Development Tools, Technical Design, Systems Design, System Design and Implementation, Ideation, Embedded Systems
★ 3.7 (10) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Vulnerability Scanning, Network Protocols, Network Analysis, Network Monitoring, Image Analysis, Virtual Machines, Virtualization and Virtual Machines, Virtual Environment, Open Source Technology, Malware Protection, Command-Line Interface, Software Installation, File Management, Microsoft Windows
★ 4.6 (14) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, Workflow Management, Generative AI Agents, AI Integrations, Business Process Automation, Tool Calling, Automation, LLM Application, Agentic systems, Decision Making, Process Improvement, Customer Service
★ 4.8 (27) · Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Civil Engineering, Construction Engineering, Design Specifications, Structural Analysis, Materials science, Engineering Practices, Construction, Failure Analysis, Engineering Software, Engineering Design Process, Engineering Calculations, Technical Standard, Laboratory Testing, Analytical Testing
Advanced · Course · 1 - 4 Weeks