Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Skills you'll gain: Qualitative Research, Research Design, User Research, Surveys, Focus Group, Research Methodologies, Research, Research and Design, Business Research, Data Collection, Interviewing Skills, Case Studies, Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Collaborative Software, Looker (Software), Data Visualization, Data Presentation, User Accounts, Security Controls, Scheduling, Authorization (Computing), Management Reporting, Customer Support, Administration, Data Sharing, Auditing
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Family Support, Relationship Building, Empathy, Resilience, Parent Communication, Cooperation, Economics, Personal Development, Communication
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Software Design, Data Structures, Visualization (Computer Graphics), Graphic and Visual Design, Creative Design, Python Programming, Algorithms, Linear Algebra, Simulations, Spatial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, TCP/IP, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Firewall, Computer Networking, Wireless Networks, Cloud Computing, Information Technology Infrastructure Library, Technical Support and Services, Vulnerability Assessments
Intermediate · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Governance, Blockchain, Entrepreneurship, Risk Management, Team Building, Legal Risk, Business Strategy, Fundraising, Virtual Teams, New Product Development, FinTech, Technical Management, Project Finance
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Entrepreneurial Finance, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Decision Making, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Power Electronics, Systems Integration, Interoperability, Sustainable Technologies, Technical Standard
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Scalability, Performance Analysis, Simulations, Algorithms, Complex Problem Solving, Theoretical Computer Science, Python Programming, Data Structures, Software Architecture, Software Engineering
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Wireless Networks, Mobile Security, General Networking, Proxy Servers, Network Security, Cybersecurity, Virtual Private Networks (VPN), Security Awareness, Information Privacy, Emerging Technologies
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Human Factors (Security), Security Awareness, Cyber Security Strategy, Cyber Governance, Data Ethics, User Experience Design, Cyber Security Policies, Cyber Security Assessment, Cyber Attacks, Cyber Risk, Security Management, Cybersecurity, Security Strategy, Culture Transformation, Cyber Threat Intelligence, Cyber Threat Hunting, Data Security, Network Security, Cloud Security, Mobile Security
Beginner · Course · 1 - 3 Months