• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • U

    Universidades Anáhuac

    Mejora tu negocio con Inteligencia Artificial

    Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Customer Analysis, AI literacy, AI Personalization, Agentic systems, Image Analysis, Machine Learning, Decision Tree Learning, Applied Machine Learning, Big Data, Supervised Learning, Classification Algorithms, Natural Language Processing

    Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Salesforce on AWS-From Basics to Business Innovation-Español

    Skills you'll gain: Customer experience improvement, Salesforce, Operational Efficiency, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Engagement, Business Solutions, Business Transformation

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    PySpark in Action: Hands-On Data Processing

    Skills you'll gain: PySpark, Apache Spark, Apache Hadoop, Data Pipelines, Big Data, Data Storage Technologies, Data Processing, Distributed Computing, Data Architecture, Data Storage, Data Wrangling, Data Integration, Data Transformation, SQL, Data Manipulation, Performance Tuning

    ★ 2.8 (8) · Intermediate · Course · 1 - 3 Months

  • U

    University of California San Diego

    Bending the Curve: Climate Change Solutions

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Climate Change Programs, Mitigation, Social Justice, Social Impact, Electric Power Systems, Community Organizing, Social Determinants Of Health, Sustainable Development, International Relations, Health Disparities, Pollution Prevention, Social Sciences, Community Development, Health Equity, Climate Change Adaptation, Sustainable Technologies, Consumer Behaviour, Environmental Policy

    Beginner · Specialization · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    Design Research para Estratégia e Inovação

    Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, Storyboarding, Product Development, User Experience, Research Methodologies, Qualitative Research, Customer Insights

    ★ 4.6 (9) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Manage Leads with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Lead Generation, Customer Relationship Management, Sales Development, Customer Data Management, Return On Investment, Salesforce, Data Management, Data Entry, Data Strategy

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillsBooster Academy

    Digital Marketing with AI

    Skills you'll gain: AI Personalization, Data Ethics, Prompt Engineering Tools, Generative AI, Responsible AI, AI powered creativity, Email Marketing, Google Gemini, Digital Marketing, Digital Marketing Tools, Email Automation, Marketing Automation, Personalized Campaigns, Content Strategy, Content Creation, Personalized Service, ChatGPT, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Microsoft Copilot

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Autònoma de Barcelona

    Gender empowerment strategies

    Skills you'll gain: Empowerment, Responsible AI, Data Ethics, Community Organizing, Community Development, Advocacy, Social Justice, Social Work, Creativity, Public Policies, Diversity Equity and Inclusion Initiatives, Policty Analysis, Research, and Development, Innovation, Education and Training, Collaboration, Student Engagement, Adult Education, Case Studies, Training Programs, Student Support and Services

    Beginner · Course · 1 - 3 Months

  • U

    Universidades Anáhuac

    Fitness Corporativo

    Skills you'll gain: Program Implementation, Strategic Planning, Occupational Health, Program Management, Training Programs, Occupational Hygiene, Health And Wellness Coaching, Employee Engagement, Stress Management, Exercise Science, Employee Coaching, Planning, Health Promotion, Productivity, Personal Development, Nutrition Education, Overcoming Obstacles, Nutrition and Diet

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Strategic Growth Leadership for Managers

    Skills you'll gain: Sales Management, Growth Strategies, Strategic Leadership, Customer Relationship Management (CRM) Software, Sales Strategy, Business Leadership, Customer Relationship Management, Drive Engagement, Leadership Development, Sales Process, Team Motivation, Business Strategy, Leadership, Plan Execution, Team Performance Management, Organizational Effectiveness, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Growth Mindedness

    Advanced · Course · 1 - 3 Months

  • U

    University of Virginia

    Approche agile et design thinking

    Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, Team Oriented, User Research, Persona Development, Usability Testing, User Feedback, User Centered Design, Value Propositions, Innovation, Interviewing Skills

    Beginner · Course · 1 - 4 Weeks

  • S

    S.P. Jain Institute of Management and Research

    Journey Towards Self Mastery

    Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Meditation & Breathwork, Compassion, Cognitive flexibility, Creativity, Decision Making

    Beginner · Course · 1 - 3 Months

1…259260261…351

In summary, here are 10 of our most popular customer engagement courses

  • Mejora tu negocio con Inteligencia Artificial: Universidades Anáhuac
  • Salesforce on AWS-From Basics to Business Innovation-Español: Amazon Web Services
  • PySpark in Action: Hands-On Data Processing: Edureka
  • Bending the Curve: Climate Change Solutions: University of California San Diego
  • Design Research para Estratégia e Inovação: Fundação Instituto de Administração
  • Manage Leads with HubSpot: Coursera
  • Digital Marketing with AI: SkillsBooster Academy
  • Gender empowerment strategies: Universitat Autònoma de Barcelona
  • Fitness Corporativo: Universidades Anáhuac
  • Strategic Growth Leadership for Managers: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok