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  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Negotiation & Deal Closure

    Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Contract Negotiation, Performance Analysis, Root Cause Analysis, Selling Techniques, General Sales Practices, Value Propositions, Problem Solving, Decision Making

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Madecraft

    Mistakes to Avoid When Resolving Conflict

    Skills you'll gain: Active Listening, Cultural Sensitivity, Conflict Management, Assertiveness, De-escalation Techniques, Diversity Awareness, Interpersonal Communications, Communication Strategies, Empathy, Overcoming Obstacles, Open Mindset, Communication, Brainstorming, Verification And Validation, Emotional Intelligence, Problem Solving, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Solve Root Cause Issues

    Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Vendor Communication for Accounting Success

    Skills you'll gain: Invoicing, Billing & Invoicing, Accounts Payable, Vendor Relationship Management, Billing Inquiries, Process Mapping, Vendor Management, Payment Processing and Collection, Business Workflow Analysis, Process Flow Diagrams, Workflow Management, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Document Management, Communication, Communication Strategies, Procedure Development

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Reconcile Accounts: Bank Statements

    Skills you'll gain: Reconciliation, Ledgers (Accounting), Accounting Records, General Ledger

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 7 of our most popular customer complaint resolution courses

  • Negotiation & Deal Closure: Coursera
  • Mistakes to Avoid When Resolving Conflict: Madecraft
  • Solve Root Cause Issues: Coursera
  • Navigate Conflict and Deliver Feedback: Harvard Business Review
  • Vendor Communication for Accounting Success: Coursera
  • Resolving and Transforming Conflict: Arizona State University
  • Reconcile Accounts: Bank Statements: Coursera

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