Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Prompt Engineering, Keyword Research, Prompt Engineering Tools, Content Optimization, Google Gemini, Generative AI, Search Engine Optimization, Content Strategy, AI Workflows, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic Design, Graphic and Visual Design, Design Software, Design, Creative Design, Color Theory, Design Research, Creativity
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Legal Technology, Risking, Legal Risk, Legal Research, Data Ethics, Law, Regulation, and Compliance, AI Workflows, Business Workflow Analysis, General Data Protection Regulation (GDPR), Regulation and Legal Compliance, Regulatory Compliance, Business Process Automation, Workflow Management, Compliance Management, Automation, Legal Strategy, AI Enablement, Research, Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Agile Product Development, Stakeholder Management, Release Management, Stakeholder Communications, Real Time Data, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Management Reporting, Business Priorities, Continuous Delivery, Prioritization, CI/CD, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Customer experience improvement, Business Communication, Business Acumen, Cost Benefit Analysis, Financial Acumen, Customer Relationship Building, Stakeholder Communications, Cross-Functional Collaboration, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, Test Engineering, System Testing, Test Tools, Test Automation, Testability, Integration Testing, Performance Stress Testing, .NET Framework, Performance Tuning, Software Development Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Data Maintenance, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, System Implementation
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Construction Management, Construction Engineering, Structural Engineering, Blueprint Reading, Assembly Drawing, General Construction and Construction Labor, Safety Standards, Building Codes, Structural Analysis, Engineering Practices, Architecture and Construction, Design Specifications, Safety Assurance, Materials science
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, Storyboarding, Product Development, User Experience, Research Methodologies, Qualitative Research, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks