Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

LearnKartS
Skills you'll gain: Continuous Monitoring, Performance Analysis, Project Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Risk Management, Risk Control, Analysis, Performance Measurement, Risk Appetite, Business Risk Management, Project Documentation, Management Reporting, Change Control, Project Management Institute (PMI) Methodology, Document Management, Agile Project Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Sprint Retrospectives, Jira (Software), Backlogs, Scrum (Software Development), Prompt Patterns, Prompt Engineering Tools, Sprint Planning, Agile Methodology, Agile Software Development, Agile Project Management, Generative AI, Microsoft Copilot, People Development, Scalability, User Story, Team Building, Goal Setting, AI Enablement, Software Development Methodologies
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Social Media Analytics, Customer Analysis, Promotional Strategies, Customer Insights, Presentations, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, Employee Coaching, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Requirements Elicitation, Requirements Analysis, Business Analysis, Business Analysis Tools, Requirements Management, Team Building, Team Oriented, Business Requirements, Acceptance Testing, Product Management, Agile Methodology, Business Modeling, Agile Project Management, Registration, Stakeholder Communications, Communication
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Matplotlib, Object Oriented Programming (OOP), Plotly, Seaborn, Data Visualization Software, Object Oriented Design, Data Visualization, Pandas (Python Package), NumPy, Statistical Visualization, Plot (Graphics), Interactive Data Visualization, Data Presentation, Software Documentation, Scatter Plots, Technical Documentation, Data Structures, Maintainability, Data Import/Export, Data Manipulation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: SPSS (Software), SPSS, Statistical Hypothesis Testing, Correlation Analysis, Data Visualization, Descriptive Statistics, Advanced Analytics, Statistical Visualization, Data Analysis, Regression Analysis, Descriptive Analytics, Statistical Analysis, Statistical Reporting, Statistical Software, Data-Driven Decision-Making, Exploratory Data Analysis, Data Analysis Software, Statistical Methods, Statistical Inference, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, AI Personalization, Education Software and Technology, Generative AI Agents, Developing Training Materials, AI Enablement, Workforce Development, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Learning Management Systems, Generative AI, Instructional Design, AI literacy, HR Tech, Learning Styles, Content Creation, Learning Theory, Human Learning, Learning Strategies, Childhood Education and Development
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Oral Expression, Due Diligence, Customer Analysis, Entrepreneurial Finance, Sales Presentations, Ideation, Business Ethics, Stakeholder Engagement, Design Thinking, Selling Techniques, Business Valuation, Marketing Strategy and Techniques, Contract Negotiation, Social Media Campaigns, Market Opportunities, Governance, Social Media Strategy, Negotiation, Digital Media Strategy, Market Analysis
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, AI Enablement, Responsible AI, Artificial Intelligence, AI Security, Technical Communication, Automation, AI Integrations, Workflow Management, Risk Analysis, Business Workflow Analysis, Process Mapping, Governance
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Service Management, Order Management, Prospecting and Qualification, Product Knowledge, Sales
Beginner · Professional Certificate · 3 - 6 Months

University of Minnesota
Skills you'll gain: Entrepreneurship, Growth Strategies, Entrepreneurial Finance, Business Planning, Product Planning, Cost Management, Product Development, New Product Development, Business Development, Value Propositions, Investments, Presentations, Customer Acquisition Management, Fundraising, Revenue Forecasting
Beginner · Course · 1 - 3 Months