Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Data Maintenance, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Target Audience, Target Market, Facebook, Earned Media, Persona Development, Customer Analysis, Owned Media, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Business Planning, Drive Engagement, Marketing Planning, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, System Implementation
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Construction Management, Construction Engineering, Structural Engineering, Blueprint Reading, Assembly Drawing, General Construction and Construction Labor, Safety Standards, Building Codes, Structural Analysis, Engineering Practices, Architecture and Construction, Design Specifications, Safety Assurance, Materials science
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Security, PostgreSQL, Database Administration, Google Cloud Platform, Authentications, Security Controls, Database Management, Identity and Access Management, Key Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Fire And Life Safety, Building Codes, Building Services Engineering, HVAC, Mechanical Ventilation, Safety Standards, Health And Safety Standards, Engineering Calculations, Mechanical Engineering
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, Storyboarding, Product Development, User Experience, Research Methodologies, Qualitative Research, Customer Insights
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Product Engineering, Organizational Leadership, Business Leadership, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Corporate Sustainability, Pollution Prevention, Environment and Resource Management, Environmental Issue, Environmental Regulations, Process Analysis, Material Handling, Consumer Behaviour
Build toward a degree
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Services, Bank Regulations, Financial Regulation, Banking, Regulatory Compliance, Customer experience strategy (CX), Market Intelligence, FinTech, Financial Systems, Risk Management Framework, Risk Management, Digital Transformation, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, AI Enablement, Emerging Technologies
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Machine Learning, Data Mining, Model Evaluation, Machine Learning Algorithms, Exploratory Data Analysis, Data Analysis, Anomaly Detection, Algorithms
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks