• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Microsoft Office Word 2021-2024: Part 3

    Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Analyze and Optimize Marketing Channel Performance

    Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Budget Management, Google Analytics, Marketing Analytics, Marketing Strategies, Marketing Channel, Data Validation, Web Analytics, Real Time Data, Performance Analysis, Strategic Decision-Making, Event Monitoring, Data Capture, System Configuration

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Successful Presentation

    Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Storytelling, Drive Engagement, Communication, Persuasive Communication, Non-Verbal Communication, Business Writing, Composure, Adaptability, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.9K reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Developing AI Applications on Azure

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Microsoft Azure, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Natural Language Processing, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    978 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Social Norms, Social Change I

    Skills you'll gain: Sociology, Social Sciences, Social Impact, Economics, Policy, and Social Studies, Public Policies, Cultural Diversity, Surveys, Qualitative Research, Data Collection, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alberta Machine Intelligence Institute

    Machine Learning: Algorithms in the Real World

    Skills you'll gain: Supervised Learning, Data Preprocessing, Feature Engineering, Responsible AI, Machine Learning Algorithms, Data Ethics, Applied Machine Learning, Model Evaluation, Data Quality, Classification Algorithms, MLOps (Machine Learning Operations), Model Deployment, Jupyter, Data Validation, Machine Learning, Decision Tree Learning, Business Operations, Data Cleansing, Product Lifecycle Management, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.1K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google Advanced Data Analytics Capstone

    Skills you'll gain: Data Visualization, Regression Analysis, Advanced Analytics, Statistical Analysis, Data Analysis, Statistical Methods, Data Science, Machine Learning Methods, Artificial Intelligence, Python Programming, Machine Learning, Project Documentation, Portfolio Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Agile Planning for Software Products

    Skills you'll gain: Project Planning, Sprint Planning, Risk Management Framework, Agile Software Development, User Story, Agile Methodology, User Requirements Documents, Functional Requirement, Agile Project Management, Requirements Analysis, Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to HTML, CSS, & JavaScript

    Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Development, Javascript, Bootstrap (Front-End Framework), Scripting, Browser Compatibility, Application Programming Interface (API), Back-End Web Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    791 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Palo Alto Networks

    Palo Alto Networks Cybersecurity

    Skills you'll gain: Network Security, Cloud Security, Cybersecurity, Cloud Deployment, Network Administration, Cloud Infrastructure, Firewall, Endpoint Detection and Response, Network Infrastructure, Data Security, Docker (Software), AI Security, Virtual Private Networks (VPN), Software As A Service, Hybrid Cloud Computing, Threat Modeling, Containerization, Threat Detection, Threat Management, Security Controls

    4.6
    Rating, 4.6 out of 5 stars
    ·
    868 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Healthcare Law

    Skills you'll gain: Intellectual Property, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, General Data Protection Regulation (GDPR), Health Systems, Personally Identifiable Information, Health Care Procedure and Regulation, Law, Regulation, and Compliance, Information Privacy, Primary Care, Health Care Administration, Health Information Management, Medicaid, Healthcare Industry Knowledge, Medicare, Health Care, Pharmaceuticals, Managed Care, Health Policy, Regulation and Legal Compliance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    606 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Business Analysis

    Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Stakeholder Management, Stakeholder Communications, Change Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    402 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to it service management

itsm foundations: optimizing it service management
it service management: career guide
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…268269270…834

In summary, here are 10 of our most popular it service management courses

  • Microsoft Office Word 2021-2024: Part 3: Logical Operations
  • Analyze and Optimize Marketing Channel Performance: Coursera
  • Successful Presentation: University of Colorado Boulder
  • Developing AI Applications on Azure: LearnQuest
  • Social Norms, Social Change I: University of Pennsylvania
  • Machine Learning: Algorithms in the Real World: Alberta Machine Intelligence Institute
  • Google Advanced Data Analytics Capstone: Google
  • Agile Planning for Software Products: University of Alberta
  • Introduction to HTML, CSS, & JavaScript: IBM
  • Palo Alto Networks Cybersecurity: Palo Alto Networks

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok