
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (571) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Make.com, Email Automation, Automation, Business Process Automation, No-Code Development, Data Processing, Automation Engineering, JSON, Data Transformation, AI Workflows, Data Import/Export, Robotic Process Automation, Data Integration, AI Integrations, Debugging, Productivity, API Design, Digital Transformation
★ 4.7 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Dashboard, Spreadsheet Software, Dashboard Creation, Microsoft Excel, Business Reporting, Workflow Management, Business Workflow Analysis, Management Reporting, Business Process Automation, Productivity, Automation, IT Automation, Business Solutions, Operations, Business Operations, Business, Operations Management, Operations Support Systems, File Systems
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, Conversion Funnel Analysis, HubSpot CRM, Marketing Operations, Customer Relationship Management (CRM) Software, Marketing Effectiveness, Marketing Analytics, Data-Driven Marketing, Customer Retention, Customer Acquisition Management, Customer Analysis, Cross-Channel Marketing, Marketing, Customer Insights, Customer Communications Management, Target Audience, Communication Planning, Customer Engagement, Workflow Management, B2B Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Microsoft Excel, Business Modeling, Business Valuation, Investment Banking, Balance Sheet, Financial Statement Analysis, Consolidation, Financial Accounting, Finance, Performance Analysis, Financial Analysis, Business Analysis, 3D Modeling, Business, Corporate Finance, Analysis, Construction, Environment
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Petroleum Industry, Oil and Gas, Energy and Utilities, Safety Training, Billing, Billing & Invoicing, Safety Standards, Supply Chain, Accident Prevention, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Issue, Logistics
★ 4.7 (2.4K) · Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Customer Retention, Customer Relationship Building, Customer Service, Brand Loyalty, Employee Engagement, Customer Engagement, Organizational Leadership, Culture Transformation, Customer experience improvement, Organizational Development, Organizational Effectiveness, Customer Insights, Drive Engagement, Performance Improvement, Service Management, Value Propositions, Service Improvement, Business Strategy, Entrepreneurship, Active Listening
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, B2B Sales, Lead Generation, Business Marketing, Sales Pipelines, Prospecting and Qualification, Workflow Management, Sales Development, Marketing Automation, Sales Process, Customer Relationship Management (CRM) Software, Conversion Funnel Analysis, Sales Prospecting, Process Design, Sales Enablement, Sales, Customer Analysis, Driving engagement, Content Performance Analysis, Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Financial Reporting, Financial Statement Analysis, Data Presentation, Financial Accounting, Financial Statements, Business Reporting, Performance Reporting, Generally Accepted Accounting Principles (GAAP), Financial Data, Cash Flows, Technical Accounting, Depreciation, Accounting, Finance, Business, Professional Development, Business Operations, Business Development, Operations, Course Development
Mixed · Course · 1 - 4 Weeks

Snowflake
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Orchestration, Fine-tuning, Agentic Workflows, AI Workflows, Generative Model Architectures, LLM Application, Data Engineering, Data Manipulation, Model Context Protocol, Data Store, Large Language Modeling, Artificial Intelligence, Application Deployment, Tool Calling, Data Warehousing, Embeddings, SQL
★ 4.8 (283) · Beginner · Professional Certificate · 1 - 3 Months