Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Board Infinity
Skills you'll gain: Blockchain, Secure Coding, Security Testing, Security Architecture Review, Legal Technology, Vulnerability Assessments, Program Development, Software Development Tools, Code Reusability, Object Oriented Programming (OOP), Data Integration, Development Testing, Application Deployment, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Application Programming Interface (API), Software Design Patterns, Software Design, Enterprise Architecture, Restful API, Complex Problem Solving, Business Solutions
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Risk Analysis, Financial Forecasting, Governance, Analysis, Financial Analysis, Predictive Analytics, Automation, Governance Risk Management and Compliance, Forecasting, Financial Reporting, Risk Management
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Due Diligence, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Sales Presentations, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Operations, Data-Driven Decision-Making, Marketing, Marketing Management, Customer Analysis, Marketing Strategies, Data Analysis, Time Series Analysis and Forecasting, Trend Analysis, Consumer Behaviour, Data Mining, Data Visualization, Product Assortment, Plot (Graphics), AI Personalization, Data Visualization Software, Cross Selling, Product Promotion
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Preprocessing, Deep Learning, Data Processing, Artificial Neural Networks, Logistic Regression, Applied Machine Learning, Program Development, Python Programming, Network Architecture, Model Training, Model Optimization, Machine Learning Algorithms, NumPy, Pandas (Python Package), Linear Algebra
Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Management Framework, Authentications, Security Management, Threat Management, Security Strategy, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Role-Based Access Control (RBAC), Single Sign-On (SSO), Data Ethics, Information Technology Operations, Computer Security Awareness Training, Security Assertion Markup Language (SAML), Data Security, User Provisioning, Multi-Factor Authentication, Change Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Analysis, Generative AI, Functional Specification, Software Documentation, Prompt Engineering, User Requirements Documents, AI literacy, Software Design Documents, Process Optimization, Business Analysis Tools, Requirements Elicitation, Workflow Management, User Story, Prioritization, Requirements Management, Hugging Face, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Financial Forecasting, Entrepreneurship, Financial Data, Financial Analysis, Finance, Negotiation, Investments, Microsoft Excel, Financial Planning, Gap Analysis
★ 5 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Drive Engagement, Relationship Management, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Generative AI, Generative Model Architectures, Convolutional Neural Networks, Artificial Neural Networks, Model Optimization, Deep Learning, Model Training, Bayesian Network, Machine Learning Methods, Mathematical Modeling, Estimation, Model Evaluation, Applied Mathematics, Network Architecture, Probability & Statistics, Probability Distribution
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Video Editing, Customer Retention, Selling Techniques, Customer Relationship Building, Relationship Building, Expectation Management, Relationship Management, Account Management, Video Production, Professional Networking, Workflow Management
Mixed · Course · 1 - 4 Weeks