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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • C

    Coursera

    كيفية استعمال التطبيق زينديسك

    Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Data and Machine Learning for Technical Product Managers

    Skills you'll gain: Model Evaluation, Project Management Software, Technical Communication, Technical Product Management, Performance Metric, Agile Project Management, Data Analysis, Project Management, Analytics, Stakeholder Communications, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Salesforce CLM & CPQ: Streamlining Contract Operations

    Skills you'll gain: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Simulation for Digital Transformation

    Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Comment analyser l'engagement des Tweets avec Twitter Analytics

    Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Co-Production in Adaptive Environmental Management

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Leadership, Team Leadership, Climate Change Adaptation, Team Motivation, Strategic Leadership, Water Sustainability, Environmental Resource Management, Project Management, Sustainability Reporting, Cross-Functional Collaboration, Natural Resource Management, Innovation, Community Outreach, Complex Problem Solving

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    AWS Data Automation: Glue & Lambda Integration

    Skills you'll gain: Data Integration, Extract, Transform, Load, Metadata Management, Amazon Redshift, Amazon Web Services, Data Pipelines, Data Processing, Data Warehousing, Cloud Development, Amazon S3, Automation, Data Management, Data Transformation, Serverless Computing, AWS Identity and Access Management (IAM), Process Optimization, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    D

    Dubai College of Tourism

    Travel Operations: From Bookings to Documentation

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Export Data from Google Earth Engine to BigQuery

    Skills you'll gain: Looker (Software), Spatial Data Analysis, Data Import/Export, Data Visualization, Query Languages, Data Integration, Data Mapping, Big Data, Geographic Information Systems

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Data Publishing on BigQuery using Authorized Views for Data Sharing Partners

    Skills you'll gain: Data Sharing, Customer Data Management, Data Integration, Big Data, Data Access, Business Intelligence, Google Cloud Platform, Data Visualization, Data Management, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Extend Microsoft Power Platform with Seamless Integrations

    Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Microsoft Power Automate/Flow, Dashboard, Workflow Management, Data Integration, Data Modeling, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Postman API Platform, Serverless Computing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    I

    Illinois Tech

    Predictive Analytics

    Skills you'll gain: Predictive Analytics, Advanced Analytics, Data Cleansing, Unsupervised Learning, Data Analysis, Data Mining, Classification Algorithms, Supervised Learning, Decision Tree Learning, Machine Learning, Artificial Neural Networks

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • كيفية استعمال التطبيق زينديسك: Coursera
  • Data and Machine Learning for Technical Product Managers: Coursera
  • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera
  • Simulation for Digital Transformation: Dartmouth College
  • Comment analyser l'engagement des Tweets avec Twitter Analytics: Coursera
  • Co-Production in Adaptive Environmental Management: University of Maryland, College Park
  • AWS Data Automation: Glue & Lambda Integration: Coursera
  • Travel Operations: From Bookings to Documentation: Dubai College of Tourism
  • Export Data from Google Earth Engine to BigQuery: Google Cloud
  • Data Publishing on BigQuery using Authorized Views for Data Sharing Partners: Google Cloud

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