• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • P

    Packt

    SSCP Fundamentals and Access Controls

    Skills you'll gain: Risk Management Framework, Authentications, Security Management, Threat Management, Security Strategy, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Role-Based Access Control (RBAC), Single Sign-On (SSO), Data Ethics, Information Technology Operations, Computer Security Awareness Training, Security Assertion Markup Language (SAML), Data Security, User Provisioning, Multi-Factor Authentication, Change Control

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • R

    Real Madrid Graduate School Universidad Europea

    Estrategias e innovación en marketing deportivo

    Skills you'll gain: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Online Advertising & Social Media

    Skills you'll gain: Online Advertising, Data Visualization, Digital Advertising, Advertising, Analytics, Big Data, Paid media, Social Media Strategy, Social Media, Data Ethics, Marketing, Digital Media Strategy, Social Media Marketing, Data-Driven Decision-Making, Business Analytics, Social Media Analytics, Business Transformation, Social Media Campaigns, Return On Investment, Descriptive Analytics

    ā˜… 4.7 (7) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

  • E

    EDUCBA

    Master Oracle SQL Developer for Databases & Tables

    Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Data Transformation, Databases, Case Studies, Query Languages, Pivot Tables And Charts, Data Analysis, Data Integration, Data Structures

    ā˜… 4.8 (16) Ā· Mixed Ā· Course Ā· 1 - 4 Weeks

  • S

    Starweaver

    Retail Sales Psychology: The Essentials of Selling More

    Skills you'll gain: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • L

    LearnQuest

    Market Adaptation and Specialized Negotiation Skills

    Skills you'll gain: Sales Process, Contract Negotiation, Legal Strategy, Business Ethics, Cultural Responsiveness, Collaborative Software, AI Personalization, Customer Engagement, AI literacy

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • F

    Fractal Analytics

    Unlocking AI and ML : Your Path to Smart Business Solutions

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Data Preprocessing, AI literacy, Business Intelligence, Data Quality, Analytics, Data Analysis, Business Ethics, Business Analytics, Machine Learning Algorithms, Artificial Neural Networks, Machine Learning, Deep Learning, Data Science, Python Programming, Predictive Modeling, Unsupervised Learning

    Beginner Ā· Course Ā· 1 - 3 Months

  • G

    Google Cloud

    Intro to TensorFlow em PortuguĆŖs Brasileiro

    Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Cloud Deployment, Google Cloud Platform, Deep Learning, Model Training, Machine Learning Methods, Feature Engineering, Model Optimization, Data Pipelines, Artificial Neural Networks, Data Processing, Data Import/Export, Unstructured Data

    ā˜… 4.6 (23) Ā· Intermediate Ā· Course Ā· 1 - 3 Months

  • L

    LearnKartS

    Certified Business Analysis Professional Practice Exam

    Skills you'll gain: Business Analysis, Analysis, Business Analysis Tools, Business Process, Business Requirements, Timelines, Simulation and Simulation Software, Stakeholder Engagement, Requirements Management, Customer Relationship Management, Risk Management

    Advanced Ā· Course Ā· 1 - 4 Weeks

  • U

    Universidad Austral

    NLP Modelos y Algoritmos

    Skills you'll gain: Natural Language Processing, Machine Learning Algorithms, Artificial Neural Networks, Machine Learning Methods, Tensorflow, Applied Machine Learning, Deep Learning, Model Training, Scikit Learn (Machine Learning Library), Python Programming, Jupyter, Machine Learning, Algorithms, Network Architecture

    ā˜… 3.7 (10) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

  • G

    Google Cloud

    Build, Train and Deploy ML Models with Keras on Google Cloud - EspaƱol

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Data Pipelines, Google Cloud Platform, Model Deployment, Data Preprocessing, Model Training, Data Processing, Data Cleansing, Cloud Deployment, Deep Learning, Applied Machine Learning, Model Optimization, Data Transformation, Artificial Neural Networks

    Intermediate Ā· Course Ā· 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Fundamentals of entrepreneurship in the family business

    Skills you'll gain: Value Propositions, Entrepreneurship, Product Development, Ideation, Business Modeling, Sales Presentations, Market Opportunities, Innovation, New Business Development, Business Planning, Presentations, Business Strategies, Entrepreneurial Finance, Market Trend, Market Research, Trend Analysis

    Advanced Ā· Course Ā· 1 - 3 Months

1…274275276…349

In summary, here are 10 of our most popular customer success courses

  • SSCP Fundamentals and Access Controls:Ā Packt
  • Estrategias e innovación en marketing deportivo:Ā Real Madrid Graduate School Universidad Europea
  • Online Advertising & Social Media:Ā University of Maryland, College Park
  • Master Oracle SQL Developer for Databases & Tables:Ā EDUCBA
  • Retail Sales Psychology: The Essentials of Selling More:Ā Starweaver
  • Market Adaptation and Specialized Negotiation Skills:Ā LearnQuest
  • Unlocking AI and ML : Your Path to Smart Business Solutions:Ā Fractal Analytics
  • Intro to TensorFlow em PortuguĆŖs Brasileiro:Ā Google Cloud
  • Certified Business Analysis Professional Practice Exam:Ā LearnKartS
  • NLP Modelos y Algoritmos:Ā Universidad Austral

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackĀ® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
Ā© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok