
University of London
Skills you'll gain: Oral Expression, Rapport Building, Emotional Intelligence, Personal Attributes, Verbal Communication Skills, Relationship Building, Non-Verbal Communication, Self-Awareness, Communication, Communication Strategies, Interpersonal Communications, Personal Development, Executive Presence, Adaptability
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Talent Recruitment, Talent Pipelining, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Compensation Strategy, Talent Sourcing, Performance Metric, Compensation and Benefits, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Compensation Management, Coordination, Key Performance Indicators (KPIs), Personal Attributes, Professional Networking
Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Workplace inclusivity, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening
Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Workplace inclusivity, Influencing, Proposal Development, Emotional Intelligence, Stakeholder Communications, Empathy, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Copywriting, Concision, Marketing Psychology, Driving engagement, Marketing Effectiveness, Campaign Management, Peer Review, Writing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Brand Strategy, Storytelling, Branding, Microsoft Outlook, Gmail, Marketing Communications
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Talent Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Talent Pipelining, Human Resources, Labor Compliance, Law, Regulation, and Compliance, Regulatory Compliance, Talent Sourcing, HR Tech, Regulatory Requirements, Labor Law, Web Presence, Value Propositions, Copywriting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Telecommunications
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Active Listening, Non-Verbal Communication, Empathy, Compassion, Empathy & Emotional Intelligence, Emotional Intelligence, Selling Techniques, General Sales Practices, Rapport Building, Interpersonal Communications, Communication Strategies, Consumer Behaviour, Decision Making
Mixed · Course · 1 - 3 Months