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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: New
    New
    P

    Packt

    The User Experience Team of One

    Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Salesforce Integration With External Systems Part 2

    Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    Agile, Healthy, and Attractive Organizations

    Skills you'll gain: Business Transformation, Leadership, Organizational Change, Innovation, Adaptability, Organizational Structure, Business Technologies, Digital Transformation, Organizational Strategy, AI Enablement, Operational Efficiency, Business Economics, Change Management, Communication Strategies, Agile Methodology, Decision Making

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

    Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Cible démographie spécifique de l’utilisateur dans campagne de suivi

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Empathy-Driven Leadership and Innovation

    Skills you'll gain: Empathy, Business Leadership, Diversity and Inclusion, Interpersonal Communications, Leadership, Leadership and Management, Business Transformation, Strategic Leadership, Emotional Intelligence, Communication Strategies, Organizational Leadership, Non-Verbal Communication, Team Management, Team Performance Management, Innovation, People Management, Organizational Change, Communication, Sales, Marketing Strategies

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Interviewing Users: Conducting Effective User Research

    Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Advanced SPFx & Power Platform: SharePoint Mastery

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Data Integration, Digital Transformation, React.js, Frontend Performance, Business Process Automation, Web Development Tools, Automation, Process Optimization, Application Programming Interface (API), Data Transformation, Integration Testing, UI Components, Development Testing, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    PMI-ACP Exam Prep: Agile Execution & Leadership

    Skills you'll gain: Team Performance Management, Agile Project Management, Sprint Planning, Agile Software Development, Agile Product Development, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Team Management, Project Management Institute (PMI) Methodology, Team Building, Scalability, Conflict Management, Team Leadership, Initiative and Leadership, Team Oriented, Project Management Life Cycle, Prioritization, Kanban Principles, Discussion Facilitation

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Business Analysis Frameworks for Project Managers

    Skills you'll gain: Product Roadmaps, Backlogs, Stakeholder Communications, Business Analysis, Stakeholder Management, Business Requirements, Project Management Institute (PMI) Methodology, Requirements Analysis, Requirements Management, Business Process, Release Management, Project Management, Project Planning, Agile Methodology, Prioritization, Continuous Improvement Process, Quality Assurance

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Les Statistiques d'Audience Facebook

    Skills you'll gain: Target Audience, Facebook, Online Advertising, Market Opportunities, Customer Insights, Social Media Marketing, Social Media, Marketing, Data Validation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Enterprise Search on Generative AI App Builder

    Skills you'll gain: Generative AI, AI Enablement, Web Analytics and SEO, Google Cloud Platform, Data Management, Information Management, Analytics, Information Architecture, AI Security, Data Integration, Unstructured Data, System Configuration

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • The User Experience Team of One: Packt
  • Salesforce Integration With External Systems Part 2: Packt
  • Agile, Healthy, and Attractive Organizations: University of Maryland, College Park
  • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera
  • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera
  • Empathy-Driven Leadership and Innovation: Packt
  • Interviewing Users: Conducting Effective User Research: Packt
  • Advanced SPFx & Power Platform: SharePoint Mastery: Coursera
  • PMI-ACP Exam Prep: Agile Execution & Leadership: EDUCBA
  • Business Analysis Frameworks for Project Managers: LearnKartS

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