Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Employee Surveys, Analysis, User Feedback, Employee Training, Events and Conferences, Program Evaluation, Driving engagement, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Management, Social Media Content, Marketing Communications, Digital Media Strategy, Media Strategy, Social Media Analytics, Customer Insights, Consumer Behaviour, Content Performance Analysis, Driving engagement, Plan Execution, Program Implementation, Target Audience, Content Creation, Content Strategy, Brand Strategy
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Collaborative Software, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Web Presence, Content Management, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payment Systems, Banking Services, Banking, Payment Processing, Automated Clearing House, Bank Regulations, Credit/Debit Card Processing, Operational Risk, Financial Systems, Financial Regulation, Payment Processing and Collection, Financial Regulations, Credit Risk, Financial Controls, FinTech, Point of Sale, International Finance, Transaction Processing, Digital Transformation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Driving engagement, Blogs, Copywriting, User Feedback, Writing, AI powered creativity, Writing and Editing, Content Creation, Editing, Content Optimization, Digital Content
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Real Time Data, Dashboard Creation, Dataflow, Data Pipelines, Dashboard, Google Cloud Platform, Data Integration, Cloud-Based Integration, Event-Driven Programming, Capacity Management, Data Processing, Data Presentation, Data Transformation, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Construction Engineering, Structural Engineering, Construction, Civil Engineering, Construction Inspection, Structural Analysis, Civil and Architectural Engineering, Engineering Design Process, Engineering, Engineering Calculations, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, Continuous Monitoring, Failure Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Financial Modeling, Operational Analysis, Business Modeling, Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Reporting, Financial Analysis, Accounting, Balance Sheet, Cash Flows, Business Valuation, Income Statement, Cash Flow Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Customer Analysis, Target Market, Marketing Materials, Target Audience, Market Analysis, Marketing, Productivity Software, Design
Beginner · Guided Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Payroll, Reconciliation, Payroll Systems, Payroll Processing, Payroll Administration, Billing & Invoicing, Payroll Reporting, Invoicing, Accounts Receivable, Project Accounting, Accounts Payable and Receivable, Inventory Management, Inventory Control Systems, Order Management, Inventory Management System, Accounting Software, Business Reporting, Management Reporting, Finance
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Financial Data, Revenue Forecasting, Trend Analysis, Financial Statement Analysis, Financial Analysis, Business Acumen, Budgeting, Financial Modeling, Performance Analysis, Cost Management, Financial Forecasting, Financial Statements, Profit and Loss (P&L) Management, Operating Budget, Operating Cost, Income Statement, Gross Profit, Cost Accounting, Forecasting
Mixed · Course · 1 - 4 Weeks