• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • De Escalation Techniques

Results for "de-escalation techniques"


  • Status: Preview
    Preview
    I

    IBM

    Malware Analysis and Introduction to Assembly Language

    Skills you'll gain: Malware Protection, Exploit development, Cyber Threat Hunting, Cyber Security Assessment, Application Security, Threat Detection, Virtual Machines, Debugging, System Programming, Scripting, Windows PowerShell, Virtualization, Computer Architecture, Excel Macros, Linux

    4.5
    Rating, 4.5 out of 5 stars
    ·
    86 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    L

    LearnQuest

    CompTIA Practice

    Skills you'll gain: Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, Desktop Support, Computer Networking, General Networking, Operating Systems, Wireless Networks

    3.4
    Rating, 3.4 out of 5 stars
    ·
    139 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft SC-900 Exam Preparation and Practice

    Skills you'll gain: Azure Active Directory, Active Directory, Regulatory Compliance, Security Controls, Identity and Access Management, Generative AI, Cloud Security, Data Governance, Authentications, Network Security, Role-Based Access Control (RBAC), Data Security, Threat Detection, Multi-Factor Authentication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    157 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA Network+ Certification (N10-008): The Total Course

    Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    52 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    A

    Anthropic

    Claude Code in Action

    Skills you'll gain: Claude Code, Command-Line Interface, Tool Calling, LLM Application, Software Development Tools, GitHub, Context Management, Code Review, Computer Programming Tools, Software Development, Generative AI Agents, Automation, Software Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    2

    28DIGITAL

    Web Connectivity and Security in Embedded Systems

    Skills you'll gain: Security Requirements Analysis, Network Architecture, Network Security, Internet Of Things, Cybersecurity, Web Services, Encryption, Embedded Systems, Network Protocols, Public Key Cryptography Standards (PKCS), Simple Object Access Protocol (SOAP), TCP/IP, Restful API, Information Privacy

    4.4
    Rating, 4.4 out of 5 stars
    ·
    171 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    UBITS

    Potencia tus ventas en el sector retail

    Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

    4.6
    Rating, 4.6 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Frontend Developer Interview Practice

    Skills you'll gain: Pseudocode, Responsive Web Design, Computational Thinking, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, React.js, HTML and CSS, Debugging, Algorithms, Interviewing Skills, UI Components, Web Design and Development, Professional Development, Programming Principles, Jest (JavaScript Testing Framework), JavaScript Frameworks, Web Development Tools, Web Development, Software Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Fundamentals of Business Analysis

    Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Systems Analysis, Organizational Change, Stakeholder Communications, Requirements Analysis, Stakeholder Analysis, Change Management, Performance Analysis, Project Performance, Performance Measurement, Business Development, Process Improvement, Quality Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    90 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The University of North Carolina at Chapel Hill

    Fundamentals of Rehearsing Music Ensembles

    Skills you'll gain: Music Theory, Choral Music, Music Performance, Instrumental Music, Music, Classical Music, Coordination, Oral Expression

    4.9
    Rating, 4.9 out of 5 stars
    ·
    420 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Leeds

    Training and Learning Online

    Skills you'll gain: Critical Thinking, Collaboration, Learning Strategies, Personal Development, digital literacy, Communication, Self-Awareness, Technical Communication, Digital Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    148 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    American Psychological Association

    Qualitative Research Methods in Psychology

    Skills you'll gain: Qualitative Research, Interviewing Skills, Case Studies, Research, Research Methodologies, Data Analysis, Data Collection, Social Sciences, Research Design, Psychology, Cultural Diversity, Analytical Skills, Anthropology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    80 reviews

    Beginner · Specialization · 3 - 6 Months

1…287288289…642

In summary, here are 10 of our most popular de-escalation techniques courses

  • Malware Analysis and Introduction to Assembly Language: IBM
  • CompTIA Practice: LearnQuest
  • Microsoft SC-900 Exam Preparation and Practice: Microsoft
  • CompTIA Network+ Certification (N10-008): The Total Course: Packt
  • Claude Code in Action: Anthropic
  • Web Connectivity and Security in Embedded Systems: 28DIGITAL
  • Potencia tus ventas en el sector retail: UBITS
  • Frontend Developer Interview Practice: Scrimba
  • Fundamentals of Business Analysis : Starweaver
  • Fundamentals of Rehearsing Music Ensembles: The University of North Carolina at Chapel Hill

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok