Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Change Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Customer Relationship Management, Generative AI, Applied Machine Learning, Big Data, Predictive Modeling, Query Languages, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Data Preprocessing, Keras (Neural Network Library), Model Deployment, Google Cloud Platform, Data Cleansing, Data Transformation, Scalability, Data Pipelines, Deep Learning, Artificial Neural Networks, Model Evaluation, Machine Learning
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Sharing, Cloud Engineering, Data Pipelines, Data Migration, Google Cloud Platform, Data Infrastructure, Data Warehousing, Cloud Storage, Data Integration, Data Lakes, Data Processing, Extract, Transform, Load, Data Storage, Big Data, Command-Line Interface, Data Transformation, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Solution Selling, Consultative Selling, Negotiation, Business Ethics, Contract Negotiation, Sales Prospecting, Account Management, Account Strategy, Ethical Standards And Conduct, Responsible AI, Customer Relationship Management, Data Ethics, Lead Generation, Compliance Management, Customer Data Management, Personally Identifiable Information
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data, Model Evaluation, Data Analysis Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Requirements Documents, Technology Strategies, Technology Solutions, Requirements Analysis, Product Requirements, Agile Product Development, Agile Methodology, Business Requirements, Decision Making, Cross-Functional Team Leadership, Request for Proposal, Vendor Management, Team Management, Vendor Relationship Management, Proposal Development, Product Demonstration, Return On Investment, Leadership, Procurement
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Gemini, Data Store, Cloud Applications, OAuth, Data Access, Productivity Software, Performance Metric, Collaborative Software, Identity and Access Management, Data Integration, Search Engine Marketing, Generative AI Agents, Information Architecture, Company, Product, and Service Knowledge
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SAS (Software), Model Deployment, Model Evaluation, Predictive Analytics, Regression Analysis, Business Analytics, Data Preprocessing, Machine Learning Methods, Data Mining, Feature Engineering, Statistical Analysis, Decision Tree Learning, Data Transformation, Artificial Neural Networks
Mixed · Course · 1 - 3 Months

Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Customer Relationship Management, Predictive Modeling, SQL, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Model Evaluation, Python Programming
Intermediate · Course · 1 - 4 Weeks