• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • E

    Edureka

    Project Leadership, Risk, and Strategic Management

    Skills you'll gain: Quality Assurance, Leadership and Management, Product Quality (QA/QC), Stakeholder Engagement, Quality Control, Risk Analysis, Quality Assessment, Business Leadership, Initiative and Leadership, Resource Utilization, Project Management Life Cycle, Quality Management, Risk Management, Resource Management, Stakeholder Communications, Team Leadership, Risk Mitigation, Resource Planning, Business Risk Management, Communication

    4.8 stars, 6 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (6) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Agentic AI Content for Practitioners (Teams: Sales)

    Skills you'll gain: Agentic Workflows, AI Personalization, Agentic systems, Sales Training, Competitive Intelligence, Sales Management, Generative AI Agents, Sales Strategy, Sales, Personalized Campaigns, Customer Analysis, Customer Relationship Management (CRM) Software, Sales Process, Customer Relationship Management, Real Time Data, Proposal Writing, Automation, Customer Insights, Proposal Development

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Organizational Development and HR Interventions

    Skills you'll gain: Organizational Development, Human Resource Strategy, Employee Engagement, Human Resources, Organizational Change, Organizational Effectiveness, Compensation Management, Performance Improvement, Change Management, Data Collection

    4.8 stars, 12 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Develop Lead Tracking

    Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Lean Six Sigma: Define, Analyze & Improve

    Skills you'll gain: Lean Six Sigma, Process Mapping, Six Sigma Methodology, Process Improvement and Optimization, Quality Improvement, Root Cause Analysis, Process Improvement, Strategic Leadership, Lean Methodologies, Performance Improvement, Process Development, Business Leadership, Organizational Change, Change Management, Culture Transformation, Descriptive Statistics, Continuous Improvement Process, Process Analysis, Performance Measurement, Strategic Prioritization

    4.8 stars, 26 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (26) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Understand Human Resource Management Fundamentals

    Skills you'll gain: Performance Management, Human Resource Strategy, Employee Performance Management, Workforce Development, Workforce Planning, Human Resources, Performance Appraisal, Talent Management, Performance Review, Human Resources Management and Planning, Human Capital, Employee Engagement, People Development, Talent Acquisition, Diversity Equity and Inclusion Initiatives, Management Training And Development, Workplace inclusivity, Talent Recruitment, Human Relations Movement, Employee Training

    4.7 stars, 17 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (17) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • R

    Real Madrid Graduate School Universidad Europea

    El futuro del marketing deportivo

    Skills you'll gain: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Personalized Service, Customer experience improvement, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    حدث كايزن في شرائح جوجل

    Skills you'll gain: Process Improvement and Optimization, Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Business Process, Continuous Improvement Process, Performance Analysis, Performance Improvement, Employee Engagement, Performance Measurement, Presentations

    4.9 stars, 8 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.9 (8) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Pennsylvania

    Creativity In Business and Other Disciplines

    Skills you'll gain: Creative Thinking, Creativity, Ideation, Innovation, Architectural Design, AI powered creativity, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Advertising, Marketing, Game Design, Creative Design, Advertising Campaigns, Emerging Technologies, Consumer Behaviour, Experimentation, Team Collaboration

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Draft Commercial Contracts: Checklists

    Skills you'll gain: Service Level Agreement, Contract Review, Vendor Contracts, Supplier Management, Service Level, Contract Management, Supplier Risk Management, Performance Measurement, Billing & Invoicing, Risk Mitigation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Efficient Scheduling with Microsoft Bookings

    Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Workflow Management, Automation, Customer Communications Management

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Analyze Marketing Performance Using R and Excel

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Marketing Strategies, Market Analysis, Sales Management, Customer Insights, Marketing Planning, Data-Driven Decision-Making, Customer experience improvement, Customer Service, Predictive Analytics, Consumer Behaviour, Case Studies, Predictive Modeling, R Programming, Performance Metric

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…289290291…396

In summary, here are 10 of our most popular customer success courses

  • Project Leadership, Risk, and Strategic Management: Edureka
  • Agentic AI Content for Practitioners (Teams: Sales): Coursera
  • Organizational Development and HR Interventions: EDUCBA
  • Develop Lead Tracking: Coursera
  • Lean Six Sigma: Define, Analyze & Improve: EDUCBA
  • Understand Human Resource Management Fundamentals: EDUCBA
  • El futuro del marketing deportivo: Real Madrid Graduate School Universidad Europea
  • حدث كايزن في شرائح جوجل: Coursera
  • Creativity In Business and Other Disciplines: University of Pennsylvania
  • Draft Commercial Contracts: Checklists: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok