Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Kennesaw State University
Skills you'll gain: Incident Response, Contingency Planning, Disaster Recovery, Computer Security Incident Management, Security Management, Crisis Management, Cybersecurity, Business Continuity, Cyber Attacks, Risk Analysis, Business Risk Management, Data Management
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Game Theory, Behavioral Economics, Experimentation, Negotiation, Economics, Research, Research Design, Decision Making, Consumer Behaviour, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Intellectual Property, Digital Transformation, Business Modeling, Business Strategy, Technology Strategies, Innovation, Data-Driven Decision-Making, Value Propositions, Market Dynamics, Competitive Analysis, Computing Platforms, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Java Programming, Java, Application Servers, Web Applications, Development Environment, Object Oriented Programming (OOP), Application Development, Eclipse (Software), Program Development, Computer Programming, Object Oriented Design, Mobile Development, UI Components, Event-Driven Programming, User Interface (UI), Virtual Machines, Data Structures, Command-Line Interface, Software Installation
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Community Health, Community Development, Public Health, Social Determinants Of Health, Health Promotion, Public Health and Disease Prevention, Health Disparities, Health Policy, Community and Social Work, Health Systems, Political Sciences, Program Evaluation, Cultural Diversity, Case Studies
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Delegation Skills, Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Culture Transformation, Team Management, Leadership and Management, Courage, Growth Mindedness, Business Leadership, Team Building, Collaboration, Communication
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Program Evaluation, Education and Training, Teaching, Instructional and Curriculum Design, Survey Creation, Data Analysis Software, Education Software and Technology, Qualitative Research, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Branding, Organizational Structure, Organizational Strategy, Game Design, Competitive Analysis, Strategic Partnership, Brand Management, Team Management, Entrepreneurial Finance, Fundraising and Crowdsourcing
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Control Systems, Structural Engineering, Digital Transformation, Engineering Analysis, Communication Systems, Mathematical Modeling, Engineering Design Process, Simulation and Simulation Software, Technology Strategies
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Teaching, Systems Thinking, Diversity Awareness, Adaptability, Instructional Design, Digital pedagogy, Constructive Feedback, Higher Education, Innovation, Collaboration
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: ASP.NET, Restful API, .NET Framework, Web Services, JSON, Model View Controller, Web Applications, Back-End Web Development, API Design, Application Programming Interface (API), Server Side, Extensible Markup Language (XML), Application Security, Object-Relational Mapping, Middleware
Intermediate · Course · 1 - 4 Weeks