Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Decision Making, Driving engagement, Experience Design, Behavioral Economics, Human Factors, Interaction Design, UI/UX Strategy, User Experience, Persona (User Experience), Research and Design, User Centered Design, User Experience Design, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Behavioral Management, Product Management, Digital Marketing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Optimization, Tensorflow, Artificial Neural Networks, Deep Learning, Keras (Neural Network Library), Recurrent Neural Networks (RNNs), Classification Algorithms, Image Analysis, Convolutional Neural Networks, Model Training, Supervised Learning, Machine Learning, Logistic Regression, NumPy, Regression Analysis, Network Architecture
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Incident Response, Risk Management Framework, Cyber Risk, Computer Security Incident Management, Risk Management, Security Management, Enterprise Risk Management (ERM), Incident Management, Operational Risk, Business Risk Management, Cyber Threat Intelligence, Risk Control, Threat Management, Governance Risk Management and Compliance, Performance Measurement, Continuous Monitoring, Cybersecurity, Cyber Security Strategy, Risk Analysis, Security Strategy
★ 4.9 (10) · Intermediate · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Intellectual Property, Commercial Laws, Bankruptcies, Payment Systems, Lease Contracts, Governance, Commercial Real Estate, Payment Processing and Collection, Legal Risk, Law, Regulation, and Compliance, Payment Processing, Regulation and Legal Compliance, Property Management, Liquidation, Credit Risk, Contract Management, Organizational Structure, Legal Strategy, Vendor Contracts, Business Risk Management
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Customer experience improvement, Scalability, Business Process Automation, Business Operations, AI Enablement, Operations Management, Operational Efficiency, Generative AI Agents, No-Code Development, Generative AI, Process Improvement, Productivity Software, Self Service Technologies, Automation, Sales Enablement, Personalized Service, Customer Service, AI Integrations, Prompt Engineering
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Persuasive Communication, Influencing, Sales Presentations, Sales Presentation, Selling Techniques, Communication, Storytelling, Marketing Psychology, Sales Training, Motivational Skills, Leadership, Driving engagement, Communication Strategies, Rapport Building, Emotional Intelligence, Psychology, Decision Making, Case Studies, Target Audience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Customer Service, Service Management, Service Improvement, Strategic Marketing, Marketing Communications, Employee Training, Operational Excellence, Marketing Channel, Marketing, Product Strategy, Quality Management, Staff Management, Promotional Strategies, Quality Assessment, Branding, Cross-Channel Marketing
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Marketing Analytics, Target Audience, Performance Analysis, Data-Driven Marketing, Return On Investment, Customer Analysis, Marketing Effectiveness, Performance Review, Marketing Strategy and Techniques, Strategic Marketing, Data Integration, Lead Generation, Customer Engagement, Consumer Behaviour, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative Model Architectures, Generative AI, Large Language Modeling, Vision Transformer (ViT), Artificial Neural Networks, Deep Learning, Recurrent Neural Networks (RNNs), Natural Language Processing
★ 3.7 (6) · Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Predictive Modeling, Model Evaluation, Data Cleansing, Time Series Analysis and Forecasting, Database Management, Artificial Neural Networks, SQL, Predictive Analytics, Databases, Model Training, Keras (Neural Network Library), Deep Learning, Applied Machine Learning, Data Quality, Tensorflow, Statistical Modeling, Data Modeling, Data Visualization Software, Forecasting, Convolutional Neural Networks
★ 3 (8) · Intermediate · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS SageMaker, Generative AI, Data Lakes, Data Governance, Data Architecture, Analytics, Data Management, SQL, Model Training, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Personalized Campaigns, Inside Sales, Sales Process, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales, Sales Prospecting, ChatGPT, Driving engagement, Anthropic Claude, Data-Driven Marketing, Customer Relationship Management (CRM) Software, AI Integrations, Automation, Campaign Planning, Analytics
Intermediate · Course · 1 - 4 Weeks