• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • Status: Preview
    Preview
    U

    UBITS

    Adelántate a la crisis: elabora el BIA de tu negocio

    Skills you'll gain: Business Continuity, Business Continuity Planning, Crisis Management, Risk Analysis, Business Risk Management, Contingency Planning, Disaster Recovery, Risk Mitigation, Operational Analysis, Business Analysis, Operational Risk, Business Process, Risk Management, Business Priorities, Process Analysis, Prioritization, Project Documentation, Stakeholder Engagement, Report Writing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Automate Financial Insights with AI Tools & Dashboards

    Skills you'll gain: Dashboard, Dashboard Creation, Real Time Data, Power BI, Extract, Transform, Load, Tableau Software, Financial Data, Financial Forecasting, Data Pipelines, Interactive Data Visualization, LLM Application, Microsoft Power Platform, Business Intelligence, Cloud Deployment, Business Intelligence Software, Key Performance Indicators (KPIs), Large Language Modeling, Governance, Automation, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Telemedicine: Evaluate, Guide, and Train

    Skills you'll gain: Telehealth, Patient Communication, Clinical Supervision, Employee Training, Health Care, Verbal Communication Skills

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Growing the Core Business in a Competitive Marketplace

    Skills you'll gain: Customer Service, Business Strategy, Competitive Analysis, Service Design, Hospitality Services, Service Recovery, Personalized Service, Brand Loyalty, Market Dynamics, Corporate Strategy, Market Analysis, Product Strategy, Growth Strategies, Product Improvement, Market Share, Product Lifecycle Management, Product Management, Market Opportunities, Business Development, Innovation

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Talend Data Integration & ETL Workflow Mastery

    Skills you'll gain: Extract, Transform, Load, Metadata Management, Data Integration, Data Pipelines, Databases, Business Logic, Data Processing, Java, File Management, Data Import/Export, Database Management, Data Manipulation, File I/O, Data Mapping, Dataflow, Scalability, Data Transformation, Software Documentation, Software Installation, File Systems

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Asana Execution: Collaborate, Communicate & Report

    Skills you'll gain: Workflow Management, Collaboration, Stakeholder Engagement, Collaborative Software, Management Reporting, Team Collaboration, Business Workflow Analysis, Project Coordination, Teamwork, Communication Strategies, Project Management Software, User Feedback, Coordinating, AI Workflows, Stakeholder Communications, Security Controls, Decision Intelligence, Project Management, Issue Tracking, Role-Based Access Control (RBAC)

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Effective Business Writing

    Skills you'll gain: Business Writing, Business Correspondence, Proposal Writing, Proposal Development, Target Audience, Business Communication, Report Writing, Writing, Concision, Persuasive Communication, Communication, Writing and Editing, Tactfulness, Diplomacy, Customer Complaint Resolution, Organizational Skills, Grammar, Communication Strategies, Editing, Proofreading

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Compose & Send First Email

    Skills you'll gain: Email Marketing, Campaign Management, Campaign Planning, Marketing Planning, Marketing Effectiveness, Promotional Materials, Target Audience, Promotions and Campaigns, Workflow Management, Direct Marketing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Créer des visuels Twitter pour entreprises avec PicMonkey

    Skills you'll gain: Content Scheduling, Social Media Management, Social Media, Social Media Content, Social Media Marketing, Graphic Design, Brand Awareness, Content Creation, Branding, Brand Loyalty, Content Marketing, Customer Engagement, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Comprehensive Guide to Agile Scrum Foundations

    Skills you'll gain: Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Management Software, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Driving Collaboration and Culture in Remote Teams

    Skills you'll gain: Virtual Teams, Team Collaboration, Workplace inclusivity, Team Building, Diversity and Inclusion, Team Leadership, Trustworthiness, Team Management, Telecommuting, Drive Engagement, Leadership, Team Motivation, Cross-Functional Collaboration, Remote Access Systems, Discussion Facilitation

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Salesforce Agentforce: Build & Deploy Intelligent Agents

    Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, Prompt Engineering, Generative AI Agents, AI Enablement, Agentic systems, AI Security, Prompt Patterns, Salesforce, Responsible AI, Enterprise Application Management, Context Engineering, Artificial Intelligence, Data Governance, Data Architecture, Automation, Business Requirements, Customer Relationship Management (CRM) Software, Data Security

    Intermediate · Course · 1 - 4 Weeks

1…297298299…351

In summary, here are 10 of our most popular customer engagement courses

  • Adelántate a la crisis: elabora el BIA de tu negocio: UBITS
  • Automate Financial Insights with AI Tools & Dashboards: Board Infinity
  • Telemedicine: Evaluate, Guide, and Train: Coursera
  • Growing the Core Business in a Competitive Marketplace: Kennesaw State University
  • Talend Data Integration & ETL Workflow Mastery: EDUCBA
  • Asana Execution: Collaborate, Communicate & Report: Coursera
  • Effective Business Writing: Logical Operations
  • Compose & Send First Email: Coursera
  • Créer des visuels Twitter pour entreprises avec PicMonkey: Coursera
  • Comprehensive Guide to Agile Scrum Foundations: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok