Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Request For Quotation (RFQ), Data-Driven Decision-Making, Procurement, Spreadsheet Software, Purchasing, Strategic Sourcing, Cost Control, Cost Accounting, Cost Management, Cost Benefit Analysis, Cost Estimation, Bidding, Price Negotiation, Supplier Management, Operating Cost, Data Visualization, Decision Making, Compliance Management, Smart Goals, Customer Success Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: R Programming, Alteryx, R (Software), Statistical Programming, Tableau Software, Data Cleansing, Dashboard Creation, Data Visualization Software, Dashboard, Data Visualization, Data Storytelling, Statistical Visualization, Interactive Data Visualization, Data Presentation, Data Analysis Software, Statistical Analysis, Data Wrangling, Workflow Management, Data Analysis, Data Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Network Security, Cloud Security, Cyber Attacks, Information Systems Security, Application Security, OSI Models, Cryptography, Data Security, Cryptographic Protocols, Encryption, Network Administration, Endpoint Security, General Networking, Malware Protection, Cloud Computing, Wireless Networks, Network Protocols, Public Key Infrastructure, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, DevOps, Data Integration, z/OS, Hybrid Cloud Computing, Devops Tools, Mainframe Technologies, Mainframe Computing, Cloud Applications, Enterprise Application Management, Data Access, Cloud API, Application Programming Interface (API), Computer Programming
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Help Desk Support, Rapport Building, Relationship Building, Information Technology, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, On-The-Job Training, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware
★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, LLM Application, OpenAI, Generative AI Agents, ChatGPT, Cost Benefit Analysis, Tool Calling, Generative AI, Cloud API, AI Integrations, Application Programming Interface (API), Development Environment, Business Logic, Prompt Engineering, Scalability, Business Analysis, Business Solutions, Scripting, TypeScript, Node.JS
Intermediate · Guided Project · Less Than 2 Hours

Creo Incubator
Skills you'll gain: Design Thinking, Value Propositions, Ideation, Business Modeling, Entrepreneurship, Lean Methodologies, Brainstorming, Problem Solving, Project Design, Innovation, Growth Mindedness, Adaptability, Customer Analysis
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Commercial Real Estate, Due Diligence, Property and Real Estate, Real Estate, Credit Risk, Commercial Lending, Business Valuation, Research Reports, Lending and Underwriting, Analysis, Reconciliation, Estimation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Target Audience, Customer Insights, Persona Development, Customer Analysis, Social Media Analytics, Marketing Analytics, Social Media Marketing, Social Media, Marketing Budgets, Digital Media Strategy, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Frontend Integration, API Testing, React.js, Containerization, Cloud Deployment, API Gateway, Software Documentation, Amazon Web Services, Front-End Web Development, Application Programming Interface (API), Software Testing, Middleware, Test Automation, Technical Documentation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Presentation, Data Storytelling, Tableau Software, Dashboard, Interactive Data Visualization, Dashboard Creation, Data Visualization Software, Spreadsheet Software, Key Performance Indicators (KPIs), Trend Analysis, Portfolio Management, Performance Analysis, Investment Management, Financial Data
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making
Intermediate · Course · 1 - 4 Weeks