
Coursera
Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Customer Engagement, Driving engagement, Customer Relationship Building, Greeting Customers
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Communication, Coaching, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Professional Development, Workforce Development, Ethical Standards And Conduct, Relationship Management, Rapport Building, Professionalism, Empathy, Workplace inclusivity, Human Services, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention
★ 4.7 (363) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Metric, Workflow Management, Performance Analysis, User Feedback, Automation, Performance Measurement, Project Management Software, Accountability Frameworks, Customer experience improvement, Performance Improvement, Operational Efficiency, Process Optimization, Process Improvement, Data-Driven Decision-Making, Prioritization, Systems Integration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Project Management Software, Productivity Software, Data Integration, Systems Integration, Process Improvement, Process Management
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, People Management, Business Planning, Team Collaboration, Decision Making, New Business Development, Strategic Planning, New Product Development
★ 4.8 (3.8K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Disabilities, Customer experience improvement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Driving engagement, Self Service Technologies, Customer Engagement, Personalized Service, Loyalty Programs, Merchandising, Diversity and Inclusion, Events and Conferences, AI Personalization, Experience Design, Multimedia, Augmented Reality, Drive Engagement, Digital Transformation, Storytelling, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Drupal, Content Management Systems, Scalability, Workflow Management, Salesforce, Information Architecture, Salesforce Development, Enterprise Application Management, Marketing Automation, Data Architecture, Content Development and Management, Content Management, User Accounts, Role-Based Access Control (RBAC), Data Integration, Governance, Vocabulary
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Analytics, Email Marketing, Data-Driven Marketing, Marketing Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Campaign Management, Performance Reporting, Goal Setting, Return On Investment
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Natural Language Processing, Supervised Learning, Transfer Learning, Recurrent Neural Networks (RNNs), Markov Model, Embeddings, Applied Machine Learning, Dimensionality Reduction, Large Language Modeling, Text Mining, Statistical Machine Learning, Fine-tuning, Artificial Neural Networks, Classification Algorithms, Data Preprocessing, Deep Learning, Tensorflow, Machine Learning Methods, Logistic Regression, Feature Engineering
★ 4.6 (6.2K) · Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Campaign Planning, Marketing Planning, Marketing Effectiveness, Promotional Materials, Target Audience, Promotions and Campaigns, Workflow Management, Direct Marketing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Compliance Reporting, Governance, Governance Risk Management and Compliance, Compliance Management, Role-Based Access Control (RBAC), Project Management, Data Governance, Security Controls, Compliance Auditing, Project Management Software, Auditing, Identity and Access Management, User Provisioning
Beginner · Course · 1 - 4 Weeks