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Results for "service management"


  • P

    Packt

    ServiceNow System Administrator from Zero to Hero

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

    4.1
    Rating, 4.1 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS Governance, Compliance & Infrastructure Management

    Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), AWS CloudFormation, Cloud Management, Amazon Web Services, Multi-Tenant Cloud Environments, System Monitoring, Cloud Infrastructure, Cloud Deployment, Systems Administration, Configuration Management, System Configuration, Continuous Monitoring, Event Monitoring, Data Governance, Security Controls

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Scalability, Change Management, Performance Analysis

    2.8
    Rating, 2.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Introduction to Healthcare Management

    Skills you'll gain: Health Care Administration, Staff Management, Clinical Leadership, Community Health, Health Administration, Public Health, People Management, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Electronic Medical Record System, Marketing and Public Relations, Financial Management, Marketing Communications, Health Informatics, Quality Improvement, Media and Communications, Human Resources, Philanthropy, Health Information Management and Medical Records

    4.7
    Rating, 4.7 out of 5 stars
    ·
    110 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations

    4.5
    Rating, 4.5 out of 5 stars
    ·
    72 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Engineering Management

    Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention

    4.6
    Rating, 4.6 out of 5 stars
    ·
    100 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Hospital Administration and Healthcare Management

    Skills you'll gain: Health Care Administration, Hospital Experience, Health Administration, Medical Management, Health Systems, Administration, Care Management, Health Care, Healthcare Industry Knowledge, Care Coordination, Coordination

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    24 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Managing Virtualization, Storage & Policy in Server 2025

    Skills you'll gain: Active Directory, Group Policy, Windows Servers, Microsoft Servers, Virtualization, Virtual Machines, Server Administration, Data Storage Technologies, Performance Tuning, Microsoft Windows, Data Storage, Operating System Administration, Hybrid Cloud Computing, Cloud-Based Integration, System Configuration, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Services, Security Controls, Network Performance Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Customer Experience and Client Servicing

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Customer Engagement, Customer Retention, Verbal Communication Skills, Customer experience strategy (CX), Internal Communications, Customer Success Management, Service Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Innovative Customer Service Techniques

    Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

1234…834

In summary, here are 10 of our most popular service management courses

  • ServiceNow System Administrator from Zero to Hero: Packt
  • AWS Governance, Compliance & Infrastructure Management: Whizlabs
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • Introduction to Healthcare Management: University of Michigan
  • ITIL 4: Foundations and Framework: Logical Operations
  • Real-World Engineering Management: Advancing Women in Tech
  • Hospital Administration and Healthcare Management: EDUCBA
  • ITIL 4: Management Practices: Logical Operations
  • Managing Virtualization, Storage & Policy in Server 2025: Packt
  • Customer Experience and Client Servicing: EDUCBA

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