Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Performance Review, Constructive Feedback, Employee Performance Management, Employee Coaching, Performance Management, Performance Appraisal, Management Training And Development, Coaching, Smart Goals, Goal Setting, Discussion Facilitation, Performance Measurement, Professionalism, Expectation Management, Record Keeping, Team Management, Performance Improvement, Strategic Leadership, Human Resources, Business Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Contract Negotiation, Legal Strategy, Business Ethics, Cultural Responsiveness, Collaborative Software, AI Personalization, Customer Engagement, AI literacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: A/B Testing, Google Analytics, Data-Driven Marketing, Customer Insights, Customer Analysis, Meta Ads Manager, Marketing Analytics, Target Audience, AI Personalization, Personalized Campaigns, Digital Advertising, Web Analytics, Online Advertising, Social Media Campaigns, Performance Measurement, Campaign Management, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Verbal Communication Skills, Oral Expression, Interviewing Skills, Communication, Telephone Skills, Non-Verbal Communication, Interpersonal Communications, Professionalism, Social Skills, Professional Development, Writing, Business Research, Business Writing
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Microsoft Power Automate/Flow, Power Platform Architecture & Technical Design, Microsoft Power Platform, Power Apps Component Framework, Microsoft 365, Microsoft Development Tools, Data Integration, Digital Transformation, React.js, Frontend Performance, Business Process Automation, Data Access, Performance Tuning, Automation, Process Optimization, Application Programming Interface (API), Data Transformation, Integration Testing, UI Components, Development Testing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Oral Comprehension, Active Listening, Consultative Selling, Consultative Approaches, B2B Sales, Prospecting and Qualification, Oral Expression, Customer Insights, Price Negotiation, Auditing, Customer Relationship Management, Sales Enablement, Customer Relationship Management (CRM) Software, Verbal Communication Skills, Needs Assessment, Communication Strategies, Analysis
Intermediate · Course · 1 - 4 Weeks

Interplay Learning
Skills you'll gain: HVAC, Energy and Utilities, Hardware Troubleshooting, Thermal Management, Engineering Calculations, Facility Repair And Maintenance, Systems Of Measurement, Engineering Analysis, Facility Management, Applied Mathematics
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Spatial Data Analysis, Data Import/Export, Interactive Data Visualization, Query Languages, Data Integration, GIS Software, Geospatial Information and Technology, Big Data, Data Store
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Facebook, Target Audience, Persona Development, Social Media Marketing, Personalized Campaigns, Social Media Campaigns, Social Media Analytics, Social Media, Social Media Management, Web Presence, Social Media Strategy, Customer Analysis, Customer Insights, Online Advertising, Advertising Campaigns
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, R Programming, Data Analysis, Statistics, Performance Metric, Business Metrics, Statistical Software, Analytics, R (Software), Product Strategy, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, AI Integrations, OpenAI API, OpenAI, Business Process Automation, AI Security, Cloud Security, Cloud Deployment, Scalability, AI Workflows, DevOps, Automation, Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Data Access, Database Administration, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Workflow Management, Client Support, Role-Based Access Control (RBAC), Automation, Process Development
Beginner · Course · 3 - 6 Months