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  • Customer Success Management

Results for "customer success management"


  • L

    LearnQuest

    Core Sales Techniques and Customer Engagement

    Skills you'll gain: Closing (Sales), Overcoming Objections, Consultative Selling, Consultative Approaches, Sales, Solution Selling, Selling Techniques, Sales Presentations, General Sales Practices, Sales Strategy, Sales Process, Communication, Presentations, Regional Sales, Sales Prospecting, Negotiation, Prospecting and Qualification, Driving engagement, Customer Engagement, Customer Relationship Management (CRM) Software

    Beginner · Course · 1 - 4 Weeks

  • I

    Imperial College London

    Creative Thinking Tools for Success and Leadership

    Skills you'll gain: Creative Thinking, Brainstorming, Design Thinking, Ideation, Creativity, Creative Problem-Solving, AI powered creativity, Problem Solving, Innovation, Human Centered Design, Artificial Intelligence, Generative AI, Analysis

    ★ 4.8 (913) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations

    ★ 4.7 (14) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Columbia University

    Supporting Veteran Success in Higher Education

    Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Services, Cultural Responsiveness, Education and Training, Health Equity, Student Engagement, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Disabilities, Cultural Sensitivity

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Technical Support, Technical Support and Services, Service Management, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Cybersecurity Policy & Governance for Business Success

    Skills you'll gain: Incident Management, Governance, Dashboard, Incident Response, Risk Analysis, Compliance Management, Risk Management, Auditing, Cybersecurity, Law, Regulation, and Compliance, ISO/IEC 27001, Training Programs, Performance Reporting, Management Reporting, NIST 800-53, General Data Protection Regulation (GDPR)

    Intermediate · Course · 1 - 3 Months

  • H

    Hult International Business School

    Mastering Sales: From Fundamentals to Career Success

    Skills you'll gain: Active Listening, Sales Development, Rapport Building, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Sales Presentations, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Relationship Management, Negotiation, Interviewing Skills, Branding, Time Management

    ★ 5 (11) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Introduction to KPIs: Measuring Success in Business

    Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Process Improvement, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Metric, Performance Improvement, Performance Reporting, Operational Performance Management, Business Analysis, Data-Driven Decision-Making, Operational Efficiency

    ★ 4.6 (85) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze AI to Amplify Brand Success

    Skills you'll gain: Marketing Effectiveness, Data-Driven Marketing, Performance Measurement, Digital Marketing Campaigns, Brand Awareness, Brand Marketing, Campaign Planning, Performance Metric, Marketing Planning, Marketing Strategies, Marketing Analytics, Branding, Strategic Partnership, Competitive Intelligence, Brand Strategy, Brand Management, Microsoft Copilot, Customer Insights, Promotions and Campaigns, AI Integrations

    Beginner · Course · 1 - 4 Weeks

  • I

    Infosec

    Management

    Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Internal Communications, Leadership, Performance Metric, Program Management, Communication, Stakeholder Communications

    ★ 4.7 (49) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Document and Evaluate LLM Prompting Success

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Token Optimization, LLM Application, MLOps (Machine Learning Operations), Retrieval-Augmented Generation, Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Model Optimization, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis

    Intermediate · Course · 1 - 4 Weeks

  • I

    Imperial College London

    Introduction to Creative Thinking: Tools for Success

    Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation

    ★ 4.9 (796) · Beginner · Course · 1 - 3 Months

1…313233…834

In summary, here are 10 of our most popular customer success management courses

  • Core Sales Techniques and Customer Engagement: LearnQuest
  • Creative Thinking Tools for Success and Leadership: Imperial College London
  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Supporting Veteran Success in Higher Education: Columbia University
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • Cybersecurity Policy & Governance for Business Success : Starweaver
  • Mastering Sales: From Fundamentals to Career Success: Hult International Business School
  • Introduction to KPIs: Measuring Success in Business : Coursera
  • Analyze AI to Amplify Brand Success: Coursera
  • Management: Infosec

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