
Skills you'll gain: Blogs, Content Marketing, Content Creation, HubSpot CRM, Marketing Strategies, Conversion Funnel Analysis, Marketing Automation, Customer Engagement, Digital Marketing Tools, Email Marketing, Marketing Effectiveness, AI Integrations, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Stakeholder Analysis, Case Studies, Team Leadership, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Content Optimization, Web Content, Web Analytics and SEO, Content Development and Management, Blogs, Content Management, Content Creation, Writing and Editing, Maintainability, Writing, Content Marketing, Editing, Driving engagement
★ 4.6 (8) · Beginner · Course · 1 - 3 Months
Liberty Mutual Insurance
Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Sales Management, Non-Verbal Communication, Sales, Rapport Building, Insurance, Relationship Building, Business Ethics, Ethical Standards And Conduct
★ 4.2 (14) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Content Optimization, Web Analytics and SEO, Content Development and Management, Writing and Editing, Maintainability, Information Architecture, Driving engagement, Social Media Marketing, Extensible Markup Language (XML), Frontend Performance, Digital Marketing Tools, Analysis, Prioritization, Performance Metric
★ 4.6 (16) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Marketing Analytics, Data-Driven Marketing, Marketing Design, Sales Enablement, Data Validation
★ 4.5 (97) · Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Brainstorming, Creative Problem-Solving, Ideation, Creative Thinking, Problem Solving, Creativity, Innovation, Decision Making, Analysis
★ 4.8 (66) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Google Workspace, Digital pedagogy
★ 4.8 (242) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Email Marketing, Personalized Campaigns, Email Automation, Persona Development, AI Personalization, ChatGPT, Target Audience, Marketing Automation, Content Creation, AI Integrations
★ 4.9 (21) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Price Negotiation, Intercultural Competence, Negotiation, Business Ethics, Cultural Diversity, Ethical Standards And Conduct, Conflict Management, Goal Setting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
★ 4.8 (54) · Intermediate · Course · 1 - 4 Weeks