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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Harnessing HubSpot AI: Intelligent Marketing Success

    Skills you'll gain: Blogs, Content Marketing, Content Creation, HubSpot CRM, Marketing Strategies, Conversion Funnel Analysis, Marketing Automation, Customer Engagement, Digital Marketing Tools, Email Marketing, Marketing Effectiveness, AI Integrations, Artificial Intelligence

    Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of London

    Managing Technology Projects for Business Success

    Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Stakeholder Analysis, Case Studies, Team Leadership, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    Skillshare

    SEO Copywriting for Digital Marketing Success

    Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Content Optimization, Web Content, Web Analytics and SEO, Content Development and Management, Blogs, Content Management, Content Creation, Writing and Editing, Maintainability, Writing, Content Marketing, Editing, Driving engagement

    4.6 stars, 8 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (8) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    Liberty Mutual Insurance

    Professional Skills for Insurance Sales Success

    Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Sales Management, Non-Verbal Communication, Sales, Rapport Building, Insurance, Relationship Building, Business Ethics, Ethical Standards And Conduct

    4.2 stars, 14 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.2 (14) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Skillshare

    Strategic SEO for Digital Marketing Success

    Skills you'll gain: Content Optimization, Web Analytics and SEO, Content Development and Management, Writing and Editing, Maintainability, Information Architecture, Driving engagement, Social Media Marketing, Extensible Markup Language (XML), Frontend Performance, Digital Marketing Tools, Analysis, Prioritization, Performance Metric

    4.6 stars, 16 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (16) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    AI-powered Customer Intelligence with Microsoft Copilot

    Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Marketing Analytics, Data-Driven Marketing, Marketing Design, Sales Enablement, Data Validation

    4.5 stars, 97 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (97) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    Imperial College London

    Systematic Creative Thinking: Tools for Success

    Skills you'll gain: Brainstorming, Creative Problem-Solving, Ideation, Creative Thinking, Problem Solving, Creativity, Innovation, Decision Making, Analysis

    4.8 stars, 66 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (66) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Using Google Forms for Student Success

    Skills you'll gain: Education Software and Technology, Google Workspace, Digital pedagogy

    4.8 stars, 242 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (242) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Using GenAI for Tailored Customer Emails

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Email Marketing, Personalized Campaigns, Email Automation, Persona Development, AI Personalization, ChatGPT, Target Audience, Marketing Automation, Content Creation, AI Integrations

    4.9 stars, 21 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (21) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Community Awareness: Negotiating for Financial Success

    Skills you'll gain: Price Negotiation, Intercultural Competence, Negotiation, Business Ethics, Cultural Diversity, Ethical Standards And Conduct, Conflict Management, Goal Setting

    Beginner · Course · 1 - 3 Months

    Category: Free
    Free
  • S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation

    4.8 stars, 54 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (54) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular customer success management courses

  • Harnessing HubSpot AI: Intelligent Marketing Success: Coursera
  • Managing Technology Projects for Business Success: University of London
  • SEO Copywriting for Digital Marketing Success: Skillshare
  • Professional Skills for Insurance Sales Success: Liberty Mutual Insurance
  • Generative AI for Customer Service Automation: Edureka
  • Strategic SEO for Digital Marketing Success: Skillshare
  • AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
  • Systematic Creative Thinking: Tools for Success: Imperial College London
  • Using Google Forms for Student Success: Coursera
  • Using GenAI for Tailored Customer Emails: Coursera

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