• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • Status: Preview
    Preview
    J

    James Spurin

    Kubernetes Certified (KCNA) + Hands On Labs + Practice Exams

    Skills you'll gain: Containerization, Docker (Software), Kubernetes, Cloud-Native Computing, Prometheus (Software), CI/CD, Cloud Platforms, DevOps, Grafana, Application Deployment, Package and Software Management, Cloud Hosting, Application Programming Interface (API), Configuration Management, Role-Based Access Control (RBAC)

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Practical Software Testing

    Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Software Documentation, Test Automation, Software Quality Assurance, Code Review, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Modern Natural Language Processing

    Skills you'll gain: Recurrent Neural Networks (RNNs), Natural Language Processing, Embeddings, Hugging Face, Deep Learning, Large Language Modeling, Transfer Learning, Convolutional Neural Networks, Artificial Neural Networks, Encryption, Python Programming, Cryptography, Fine-tuning, Machine Learning Methods, Text Mining, Classification Algorithms, Applied Machine Learning, Probability Distribution, Machine Learning Algorithms, Model Training

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    App Development with Power Apps: Create Custom Components

    Skills you'll gain: Power Apps Component Framework, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Microsoft 365, Data Integration

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of London

    The Impactful Communicator-Creating Connection and Influence

    Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Washington

    Essential Marketing Frameworks

    Skills you'll gain: Marketing Psychology, Market Analysis, Consumer Behaviour, Marketing, Market Opportunities, Market Research, Marketing Planning, Strategic Marketing, Marketing Strategies, Marketing Strategy and Techniques, Competitive Analysis, Target Audience, Proposal Development, Marketing Channel, Business-To-Consumer, Cross-Channel Marketing, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Building AI Agents – Fundamentals to Advanced

    Skills you'll gain: Email Automation, Agentic Workflows, AI Workflows, AI Integrations, Calendar Management, Scheduling, AI Security, Workflow Management, Dataflow, Classification Algorithms

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Use Wakelet to Curate Learning Collections

    Skills you'll gain: Information Architecture, Education Software and Technology, Content Management, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Time Series Data Visualization And Analysis Techniques

    Skills you'll gain: Time Series Analysis and Forecasting, Data Visualization, Statistical Visualization, Plot (Graphics), Data Preprocessing, Box Plots, Anomaly Detection, Plotly, Exploratory Data Analysis, Data Processing, Descriptive Analytics, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    La Data Intelligence au service des organisations

    Skills you'll gain: Digital Transformation, Data Strategy, Data Quality, Data Modeling, Data Governance, Business Intelligence, Data Management, Data-Driven Decision-Making, Decision Support Systems, Data Literacy, Data Analysis, Big Data, Data Processing, Business Strategy, Data Visualization, Artificial Intelligence

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Engaged: Behavioral Science for Digital Product Design

    Skills you'll gain: Decision Making, Driving engagement, Experience Design, Behavioral Economics, Human Factors, Interaction Design, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Behavior Management, Behavioral Management, Product Management, Digital Marketing

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Microsoft Access 2021 - Beginner to Advanced

    Skills you'll gain: Database Development, Database Software, Database Management Systems, Data Sharing, Database Architecture and Administration, Microsoft SQL Servers, Data Integration, Management Reporting, Report Writing, IT Automation, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design

    Intermediate · Course · 3 - 6 Months

1…310311312…625

In summary, here are 10 of our most popular help desk support courses

  • Kubernetes Certified (KCNA) + Hands On Labs + Practice Exams: James Spurin
  • Practical Software Testing: Board Infinity
  • Modern Natural Language Processing: Packt
  • App Development with Power Apps: Create Custom Components: Coursera
  • The Impactful Communicator-Creating Connection and Influence: University of London
  • Essential Marketing Frameworks: University of Washington
  • Building AI Agents – Fundamentals to Advanced: Packt
  • Use Wakelet to Curate Learning Collections: Coursera
  • Time Series Data Visualization And Analysis Techniques : Coursera
  • La Data Intelligence au service des organisations: Institut Mines-Télécom

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok