Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Employee Surveys, Analysis, User Feedback, Employee Training, Events and Conferences, Program Evaluation, Driving engagement, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Digital pedagogy, Virtual Environment, Stress Management, Patient Communication, Communication Strategies, Instructional Design, Organizational Skills, Active Listening, Communication, Collaboration, Driving engagement, Emotional Intelligence, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Pivot Tables And Charts, Dashboard, Microsoft Excel, Dashboard Creation, Financial Data, Data Cleansing, Case Studies, Data Transformation, Data Quality, Data Integrity, Spreadsheet Software, Data Wrangling, Data Management, Data Manipulation, Data Integration, Financial Analysis, Data Import/Export, Automation
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Case Studies, Balance Sheet, Financial Accounting, Accounting, Equities, Risk Analysis, Finance, Financial Analysis, Financial Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Machine Learning Methods, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning Algorithms, AWS SageMaker, Amazon Bedrock, Machine Learning, AI literacy, Model Training, Amazon Web Services, Convolutional Neural Networks, Supervised Learning, Model Deployment, Natural Language Processing, LLM Application, Unsupervised Learning
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Business Strategy, Competitive Analysis, Service Design, Hospitality Services, Service Recovery, Personalized Service, Brand Loyalty, Market Dynamics, Corporate Strategy, Market Analysis, Product Strategy, Growth Strategies, Product Improvement, Market Share, Product Lifecycle Management, Product Management, Market Opportunities, Business Development, Innovation
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Account Strategy, Account Management, Sales Presentation, Sales Territory Management, Sales Strategy, Sales Management, Sales Presentations, B2B Sales, Product Demonstration, Executive Presence, Consultative Approaches, Strategic Leadership, Closing (Sales), Sales Pipelines, Coordinating, Revenue Management, Stakeholder Management, Cross-Functional Collaboration, Storytelling, Organizational Structure
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Agentic Workflows, MongoDB, Generative AI Agents, Scalability, Context Engineering, Data Architecture, Systems Design, System Design and Implementation, Development Environment, Embeddings, PostgreSQL, Database Design, Object-Relational Mapping, Data Modeling, SQL, Data Migration, Debugging
Advanced · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Corporate Strategy, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Market Share, Strategic Decision-Making, New Business Development, Market Opportunities, Market Dynamics, Innovation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Google Gemini, HR Tech, Compensation and Benefits, Anthropic Claude, Human Resources, Human Resource Strategy, Forecasting, Governance, Mitigation
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft Office, Pivot Tables And Charts, Excel Macros, Data Presentation, Microsoft 365, Business Intelligence, Data Visualization Software, Productivity Software, Data Visualization, Data Integration, Data Entry, Key Performance Indicators (KPIs), Data Management, Document Management, File Management, Performance Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Habit Formation, Creativity
Intermediate · Course · 1 - 3 Months