Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Amazon Web Services, Workflow Management, Personalized Service, Cost Management

Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, AI Enablement, Business Solutions, Business Transformation, Technical Communication

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

Skills you'll gain: Resource Allocation, Organizational Change, Business Leadership, Strategic Leadership, Business Transformation, AI Enablement, Organizational Strategy, Organizational Leadership, Data Strategy, Technology Strategies, Business Priorities, Strategic Decision-Making, Change Management, Performance Measurement, Performance Metric, Business Metrics

Skills you'll gain: Applied Machine Learning, Machine Learning, AI Enablement, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Product Roadmaps, Feasibility Studies, System Requirements, Solution Design, Training Programs

Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Model Context Protocol, Amazon Bedrock, Model Deployment, Generative AI Agents, AI Orchestration, AI Workflows, AI Enablement

Skills you'll gain: Code Review, Process Driven Development, Software Development Tools, AI Workflows, Program Development

Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation

Skills you'll gain: Call Center Experience, Performance Metric, Inbound Calls, Outbound Calls, End User Training and Support, Self Service Technologies, Process Design

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Amazon Bedrock, Prompt Engineering, LLM Application, Application Development, Artificial Intelligence, AI Orchestration, AI Enablement, AI Workflows, Network Routing