• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Craft Targeted Positioning Statements

    Skills you'll gain: Product Marketing, Product Strategy, Value Propositions, Target Audience, Benchmarking, Target Market, Persona Development, Go To Market Strategy, Competitive Analysis, Strategic Marketing, Strategic Communication, Stakeholder Communications, Customer Analysis, Customer Insights, Competitive Intelligence, Organizational Strategy, Market Analysis, Market Opportunities, Needs Assessment

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Plan, Estimate, and Break Down Sprints

    Skills you'll gain: Sprint Planning, Jira (Software), Scrum (Software Development), User Story, Meeting Facilitation, Backlogs, Agile Methodology, Project Planning, Project Estimation, Agile Project Management, Estimation, Agile Product Development, Agile Software Development, Collaborative Software, Work Breakdown Structure, Product Requirements, Workflow Management, Analysis

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Email Campaign Fundamentals

    Skills you'll gain: Email Marketing, Email Automation, Campaign Management, Campaign Planning, Workflow Management, Personalized Campaigns, Copywriting, Project Planning, Driving engagement, Branding, Target Audience, Peer Review, A/B Testing, Constructive Feedback, Analytics

    Beginner · Course · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • D

    Duke University

    برمجة Java: إنشاء نظام ترشيح

    Skills you'll gain: Software Design, Programming Principles, Program Development, Code Reusability, AI Personalization, Data Integration, Databases, Computer Programming, Object Oriented Programming (OOP), User Interface (UI), Data Mapping, Algorithms, Java Programming, Java, Data Structures, Data Management

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    Skillshare

    YouTube Channel Growth: Use ChatGPT to Level Up Your Content

    Skills you'll gain: Responsible AI, ChatGPT, AI powered creativity, Prompt Engineering, AI literacy, Artificial Intelligence, Copywriting, Content Creation, Keyword Research, Ideation, Search Engine Optimization, Content Optimization, Content Performance Analysis, Content Strategy, Data Security

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Build Interactive Data Apps with R Shiny Fundamentals

    Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Dashboard Creation, R (Software), Dashboard, User Interface (UI), UI Components, Data Integration, Server Side, Interactive Design, User Interface (UI) Design, Web Applications, Software Architecture, Event-Driven Programming

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Anuncie su evento para recaudar fondos con Canva

    Skills you'll gain: Canva (Software), Marketing Materials, Graphic and Visual Design, Promotional Materials, Driving engagement, Graphic Design, Advertising, Design, Online Advertising, Graphic and Visual Design Software, Marketing Design, Design Software, Target Audience, Design Elements And Principles, Digital Advertising, Drive Engagement, Marketing, Social Media Content, User Accounts, Business

    Intermediate · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • P

    Packt

    The Definitive Guide to Microsoft Fabric

    Skills you'll gain: Data Lakes, Microsoft Azure, Data Architecture, Extract, Transform, Load, Power BI, Data Security, Data Transformation, Data Governance, Data Warehousing, Real Time Data, Computing Platforms, Collaborative Software, Data-Driven Decision-Making, Data Integration, Dashboard, Data Analysis, Data Presentation, Cloud Infrastructure, Python Programming, Machine Learning

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master Marketing Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Brand Marketing, Marketing Strategies, Marketing Design, Strategic Marketing, Marketing Planning, Brand Management, Campaign Management, Branding, Campaign Planning, Marketing Management, Brand Strategy, Market Analysis, Marketing, Brand Awareness, Marketing Strategy and Techniques, Advertising Campaigns, Marketing Analytics, Customer experience improvement

    Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Cleanse, Analyze and Validate Financial Data

    Skills you'll gain: Data Validation, Pivot Tables And Charts, Dashboard, Microsoft Excel, Dashboard Creation, Financial Data, Data Cleansing, Case Studies, Data Transformation, Data Quality, Data Integrity, Spreadsheet Software, Data Wrangling, Data Management, Data Manipulation, Data Integration, Financial Analysis, Data Import/Export, Automation

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Analyze & Evaluate Bank Branch Lending Operations

    Skills you'll gain: Lending and Underwriting, Loan Origination, Commercial Lending, Loan Documentation, Consumer Lending, General Lending, Banking, Commercial Banking, Loans, Credit Risk, Bank Regulations, Financial Analysis, Due Diligence, Financial Statements, Compliance Management, Financial Statement Analysis, Business Risk Management, Regulatory Compliance, Risk Management, Risk Management Framework

    4.8 stars, 13 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (13) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Employee Cybersecurity Awareness in the Age of AI

    Skills you'll gain: Agentic systems, AI Security, Data Ethics, Computer Security Awareness Training, Security Awareness, Responsible AI, Generative AI Agents, Law, Regulation, and Compliance, Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, General Data Protection Regulation (GDPR), Cyber Risk, AI literacy, Human Factors (Security), Artificial Intelligence, Threat Detection, Security Controls, Information Privacy, Generative AI

    Beginner · Course · 1 - 3 Months

1…327328329…399

In summary, here are 10 of our most popular customer engagement courses

  • Craft Targeted Positioning Statements: Coursera
  • Plan, Estimate, and Break Down Sprints: Coursera
  • Email Campaign Fundamentals: Coursera
  • برمجة Java: إنشاء نظام ترشيح: Duke University
  • YouTube Channel Growth: Use ChatGPT to Level Up Your Content: Skillshare
  • Build Interactive Data Apps with R Shiny Fundamentals: EDUCBA
  • Anuncie su evento para recaudar fondos con Canva: Coursera
  • The Definitive Guide to Microsoft Fabric: Packt
  • Master Marketing Strategy: Analyze, Design & Evaluate: EDUCBA
  • Cleanse, Analyze and Validate Financial Data: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok