• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • A

    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Advanced Engagement, Content, and Conversion Strategies

    Skills you'll gain: Sales, Sales Strategy, Driving engagement, Sales Pipelines, Selling Techniques, Social Media Campaigns, Social Media, Conversion Funnel Analysis, Social Media Content, Social Media Marketing, Customer Engagement, Web Analytics, Data-Driven Marketing, Content Creation, Content Performance Analysis, Drive Engagement, Content Strategy, Marketing Automation, Social Media Analytics, Storytelling

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Remplir les commandes sur Facebook

    Skills you'll gain: Facebook, Payment Processing, Payment Systems, Order Fulfillment, Order Processing, Product Knowledge, Direct Selling, E-Commerce, Product Promotion, Selling Techniques, Social Media, Marketing, General Sales Practices, Sales, Shipping and Receiving, Advertising

    Intermediate · Guided Project · Less Than 2 Hours

  • E

    EDUCBA

    Agile Projects with Pivotal Tracker: A Hands-On Guide

    Skills you'll gain: Jira (Software), User Story, Agile Software Development, Agile Project Management, Agile Product Development, Agile Methodology, Backlogs, Workflow Management, Collaborative Software, Software Development Tools, Issue Tracking, GitHub, User Accounts

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Advanced Machine Learning with R: Apply & Predict

    Skills you'll gain: Dimensionality Reduction, R Programming, Time Series Analysis and Forecasting, Statistical Machine Learning, Machine Learning Algorithms, Applied Machine Learning, Unsupervised Learning, Predictive Modeling, Machine Learning, Text Mining, Classification Algorithms, Artificial Neural Networks, Forecasting, Data Mining, Data Preprocessing, Model Optimization, Model Evaluation, Exploratory Data Analysis

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Transform, Analyze, and Report Data with R

    Skills you'll gain: Rmarkdown, Knitr, Model Evaluation, Data Wrangling, Tidyverse (R Package), Predictive Analytics, Predictive Modeling, Data Analysis, R (Software), Statistical Reporting, R Programming, Data Quality, Data Manipulation, Data Integration, Data Transformation, Statistical Modeling, Extract, Transform, Load, Data Pipelines, Performance Analysis, Performance Metric

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    TikTok Effects: Sound & Visuals

    Skills you'll gain: TikTok, Video Editing, Media Production, Storytelling, Post-Production, Video Production, Content Creation, Musical Composition, Visual Storytelling, Multimedia

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Interviewing Users: Conducting Effective User Research

    Skills you'll gain: UI/UX Research, Design Research, Presentations, Business Analysis, Customer Insights, Record Keeping, Discussion Facilitation, Analysis, Influencing, Scheduling

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Clean Lists for Delivery

    Skills you'll gain: Email Marketing, Direct Marketing, Campaign Management, Data Cleansing, Driving engagement, Marketing Automation, Campaign Planning, Customer Engagement, Customer Retention, Drive Engagement, Analysis

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Intermediate Projects and Advanced UiPath Concepts

    Skills you'll gain: Web Scraping, Robotic Process Automation, Transaction Processing, Debugging, Business Process Automation, Verification And Validation, Development Testing, HR Tech, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Analyze Business Data Using Tableau for Decision Making

    Skills you'll gain: Tableau Software, Business Intelligence, Business Intelligence Software, Interactive Data Visualization, Data Presentation, Business Analytics, Data Storytelling, Data Visualization Software, Dashboard Creation, Dashboard, Data Analysis, Forecasting, Data Preprocessing, Data Manipulation, Trend Analysis, Predictive Analytics, Data Integration

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Hadoop Projects: Apply MapReduce, Pig & Hive

    Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Data Integration, Data Analysis, Analytics, Social Media Analytics, Data Processing, Query Languages, Data Transformation, Data Preprocessing, Scripting

    Mixed · Course · 1 - 4 Weeks

1…334335336…349

In summary, here are 10 of our most popular customer success courses

  • Choosing your AWS identity service: Amazon Web Services
  • Advanced Engagement, Content, and Conversion Strategies: LearnQuest
  • Remplir les commandes sur Facebook: Coursera
  • Agile Projects with Pivotal Tracker: A Hands-On Guide: EDUCBA
  • Advanced Machine Learning with R: Apply & Predict: EDUCBA
  • Transform, Analyze, and Report Data with R: Coursera
  • TikTok Effects: Sound & Visuals: Coursera
  • Interviewing Users: Conducting Effective User Research: Packt
  • Clean Lists for Delivery: Coursera
  • Intermediate Projects and Advanced UiPath Concepts: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok