Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: File I/O, C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Data Structures, C (Programming Language), Development Environment, Software Design Patterns, Computational Thinking, Computer Programming, Programming Principles, Data Persistence, Algorithms, Maintainability, Simulations, Data Management, Prototyping
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Entrepreneurial Finance, Business Planning, Financial Statements, Growth Strategies, Business Ethics, Intellectual Property, Financial Modeling, Entrepreneurship, Income Statement, Engineering Management, Legal Risk, Business Strategies, Technology Strategies, Organizational Development, Business Modeling, Cash Flows, Business Development, New Business Development, Risk Analysis, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Validation, Hypertext Markup Language (HTML), Verification And Validation, Javascript, Web Applications
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Brand Strategy, Market Research, Branding, Target Audience, Social Media, Competitive Analysis, Marketing, Customer Engagement, Professional Networking, Marketing Strategies, Social Media Strategy, Performing Arts, Content Strategy, Marketing Channel, Entrepreneurship
Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design and Development, Web Design, Web Development, UI Components, Front-End Web Development, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Systems Engineering, Requirements Analysis, Requirements Elicitation, Systems Development Life Cycle, Configuration Management, Engineering Management, Risk Analysis, Waterfall Methodology, Functional Requirement, Systems Analysis, Project Management, Risk Management, Systems Architecture, System Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Cloud Computing, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Mobile Security, Peripheral Devices, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring
Advanced · Course · 1 - 3 Months

Pearson
Skills you'll gain: Network Architecture, General Networking, Network Infrastructure, Computer Networking, OSI Models, Network Switches, Local Area Networks, Networking Hardware, Network Protocols, Network Model
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 4 Weeks