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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Become a C++ Pro: The Ultimate Developer Guide

    Skills you'll gain: File I/O, C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Data Structures, C (Programming Language), Development Environment, Software Design Patterns, Computational Thinking, Computer Programming, Programming Principles, Data Persistence, Algorithms, Maintainability, Simulations, Data Management, Prototyping

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Forming, Funding, and Launching a Technology Startup Company

    Skills you'll gain: Entrepreneurial Finance, Business Planning, Financial Statements, Growth Strategies, Business Ethics, Intellectual Property, Financial Modeling, Entrepreneurship, Income Statement, Engineering Management, Legal Risk, Business Strategies, Technology Strategies, Organizational Development, Business Modeling, Cash Flows, Business Development, New Business Development, Risk Analysis, Engineering

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Validate HTML Forms with JavaScript and HTML

    Skills you'll gain: Data Validation, Hypertext Markup Language (HTML), Verification And Validation, Javascript, Web Applications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Building Your Artistic Brand

    Skills you'll gain: Brand Strategy, Market Research, Branding, Target Audience, Social Media, Competitive Analysis, Marketing, Customer Engagement, Professional Networking, Marketing Strategies, Social Media Strategy, Performing Arts, Content Strategy, Marketing Channel, Entrepreneurship

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Key Skillsets for a Sales Representative

    Skills you'll gain: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative Engine Optimization (GEO)

    Skills you'll gain: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Design Restaurant Menu Website using HTML and CSS on VScode

    Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design and Development, Web Design, Web Development, UI Components, Front-End Web Development, Information Architecture

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Systems Engineering Fundamentals

    Skills you'll gain: Systems Engineering, Requirements Analysis, Requirements Elicitation, Systems Development Life Cycle, Configuration Management, Engineering Management, Risk Analysis, Waterfall Methodology, Functional Requirement, Systems Analysis, Project Management, Risk Management, Systems Architecture, System Requirements

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    CompTIA A+ Core 1 (220-1201)

    Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Cloud Computing, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Mobile Security, Peripheral Devices, System Configuration, Wireless Networks, Data Storage

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    AWS Certified DevOps Engineer - Professional

    Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CCNA 200-301 Version 1.1: Unit 1

    Skills you'll gain: Network Architecture, General Networking, Network Infrastructure, Computer Networking, OSI Models, Network Switches, Local Area Networks, Networking Hardware, Network Protocols, Network Model

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Deep Learning with PyTorch

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…335336337…554

In summary, here are 10 of our most popular customer experience courses

  • Become a C++ Pro: The Ultimate Developer Guide: Packt
  • Forming, Funding, and Launching a Technology Startup Company: University of Colorado Boulder
  • Validate HTML Forms with JavaScript and HTML: Coursera
  • Building Your Artistic Brand: University of Colorado Boulder
  • Key Skillsets for a Sales Representative: Zoho Corporation
  • Generative Engine Optimization (GEO): Edureka
  • Design Restaurant Menu Website using HTML and CSS on VScode: Coursera
  • Systems Engineering Fundamentals: University of Colorado System
  • CompTIA A+ Core 1 (220-1201): Packt
  • AWS Certified DevOps Engineer - Professional: Packt

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