Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Data Integration
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Responsible AI, Case Studies, Governance, Ethical Standards And Conduct, AI Security, Compliance Management, Artificial Intelligence, Business Management, Regulation and Legal Compliance, Accountability, Information Privacy, Business Strategies, Decision Making, Social Impact, Social Justice
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Test Case, Software Testing, Cascading Style Sheets (CSS), Application Frameworks, Browser Compatibility, Javascript and jQuery, Web Scraping, Automation, Python Programming, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Image Analysis, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Azure DevOps, Machine Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Anomaly Detection, AI Security, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Analysis, Machine Learning, Machine Learning Algorithms, Model Evaluation, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Pipelines, Apache Hadoop, Extract, Transform, Load, Data Transformation, Apache Hive, Big Data, Data Warehousing, Strategic Decision-Making, Apache Spark, Data Integration, Data Processing, Data Management, Data Analysis, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, User Experience Design, Usability, User Centered Design, User Interface (UI) Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Policy Development, Policy Analysis, Data Ethics, Healthcare Ethics, Medical Privacy, Cultural Diversity, Liberal Arts, Ethical Standards And Conduct, Culture, Informed Consent, Healthcare Industry Knowledge, Biotechnology
Beginner · Course · 1 - 3 Months
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Functional Design, Software Design Patterns, Unit Testing, Data Structures, Simulations
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Structural Engineering, Engineering Analysis, Civil Engineering, Construction, Construction Engineering, Failure Analysis, Finite Element Methods, Engineering Calculations, Simulation and Simulation Software, Laboratory Testing
Advanced · Course · 1 - 4 Weeks