Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Google Cloud
Skills you'll gain: Data Warehousing, SQL, Data Management, Database Management, Data Processing, Google Cloud Platform, Data Integration, Data Import/Export, Data Storage, Google Analytics
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Registration, Email Marketing, Driving engagement, User Feedback, Customer Communications Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

John Wiley & Sons
Skills you'll gain: Stakeholder Engagement, Innovation, Project Risk Management, Risk Management, Stakeholder Management, Project Management, Leadership and Management, Risk Management Framework, Initiative and Leadership, Project Management Life Cycle, Business Risk Management, Stakeholder Analysis, Leadership, Project Management Software, Project Planning, Scope Management, Agile Methodology, Team Building, Business, Scheduling
Beginner · Course · 1 - 3 Months
Coursera
Skills you'll gain: Extract, Transform, Load, Data Pipelines, Dataflow, Data Transformation, Database Design, Data Integration, Databases, Data Cleansing, AI Workflows, AI Integrations, Database Management, Business Workflow Analysis, Performance Tuning, Process Design, Data Validation, Apache, Data Quality, Scalability, Verification And Validation, Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Resource Allocation, Timelines, Project Performance, Project Portfolio Management, Resource Utilization, Risk Analysis, Goal Setting, Root Cause Analysis, Resource Planning, Resource Management, Team Performance Management, Performance Analysis, Process Improvement and Optimization, Scheduling, Dashboard, Project Management Software, Capacity Planning, Portfolio Management, Power BI, Strategic Planning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Target Audience, Microsoft Outlook, Email Marketing, Email Automation, Campaign Management, Campaign Planning, Compliance Auditing, Customer Relationship Management (CRM) Software, Process Optimization, Process Improvement, Google Workspace, Marketing Planning, Strategic Marketing, Data Mapping, Marketing Automation, Regulatory Compliance, Gmail, Project Planning, Copywriting, Brand Management
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Dashboard Creation, Brand Marketing, Brand Strategy, Brand Awareness, Digital Brand Strategy, Branding, AI Personalization, Presentations, Data-Driven Marketing, Personalized Campaigns, Brand Management, Customer Insights, Marketing Analytics, Executive Presence, Data Ethics, Responsible AI
Advanced · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Brand Strategy, Customer Analysis, Customer experience strategy (CX), Marketing Planning, Target Market, Digital Marketing, Customer Insights, Content Strategy, Target Audience, Marketing Effectiveness, Brand Marketing, Persona Development, Brand Strategy, Agile Methodology, Journey Mapping, Storytelling, Consumer Behaviour, Conversion Funnel Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Data Visualization, Data Presentation, Dashboard, Amazon Web Services, Interactive Data Visualization, Data Visualization Software, Dashboard Creation, Amazon Redshift, Big Data, Cloud Security, Security Controls, Encryption, Applied Machine Learning, Amazon Elastic Compute Cloud, Key Management, Cloud-Based Integration, Data Integration, Predictive Modeling
Advanced · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Business Strategy, Value Propositions, Customer Analysis, Market Research, Business Development, Strategic Marketing, Target Market, Growth Strategies, Customer Insights, Consumer Behaviour, Target Audience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), User Experience, Virtual Reality, User Experience Design, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Experience Design, Usability, Human Computer Interaction, Virtual Environment, Interaction Design, User Interface (UI), Display Devices, User Research
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Data-Driven Marketing, Digital Brand Strategy, Digital Marketing, Digital Marketing Campaigns, Strategic Marketing, Marketing Planning, Marketing Analytics, Sales Strategy, Consumer Behaviour, Brand Awareness, Brand Management, Drive Engagement, Branding, Performance Measurement, A/B Testing, Community Development
Beginner · Course · 1 - 4 Weeks