Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Facebook, Payment Processing, Payment Systems, Order Fulfillment, Order Processing, Product Knowledge, Direct Selling, E-Commerce, Product Promotion, Selling Techniques, Social Media, Marketing, General Sales Practices, Sales, Shipping and Receiving, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Innovation, Thought Leadership, Creative Thinking, Visionary, Ideation, Open Mindset, Entrepreneurship, Creativity, Growth Mindedness, Business Technologies, Continuous Improvement Process, Business Risk Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Resource Allocation, Timelines, Project Performance, Resource Utilization, Resource Planning, Resource Management, Capacity Planning, Variance Analysis, Project Controls, Project Schedules, Capacity Management, Scheduling, Project Planning, Workforce Management, Performance Analysis, Root Cause Analysis, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Leadership, Data Ethics, Leadership Development, Growth Strategies, AI Integrations
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Presentation, Sales Presentations, Storytelling, Proposal Writing, Selling Techniques, Product Demonstration, General Sales Practices, Driving engagement, Closing (Sales), Sales Process, Sales, Proposal Development, Oral Expression, Verbal Communication Skills, Drive Engagement, Presentations, Customer Engagement, Data Visualization, Meeting Facilitation, Digital Assets
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Social Media Campaigns, Advertising Campaigns, Social Media Marketing, Campaign Management, Social Media, Social Media Analytics, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Cloud Infrastructure, Cloud Security, Cloud Deployment, Network Troubleshooting, Cloud Platforms, Cloud Technologies, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sampling (Statistics), SAS (Software), Data Integration, Change Control, Statistical Methods, Data Manipulation, Data Mapping, Data Processing, Data Management, SQL, Data Transformation, Data Governance, Transaction Processing, Version Control
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Dashboard Creation, Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transaction Processing, Enterprise Application Management, Incident Management, Incident Response, Anomaly Detection, Microservices, Performance Analysis, Containerization, Email Automation, Analysis, Health Policy
Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: PyTorch (Machine Learning Library), Applied Machine Learning, Unsupervised Learning, Reinforcement Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning Methods, Dimensionality Reduction, Statistical Machine Learning, Machine Learning, Machine Learning Software, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Decision Tree Learning, Autoencoders, Model Optimization
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, Sales Process, Sales, Sales Management, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Relationship Management, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Business Metrics, Visualization (Computer Graphics), Negotiation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Google Cloud Platform, Google Workspace, LLM Application, Generative AI Agents, Agentic Workflows, AI Workflows, Enterprise Security, Case Studies, Enterprise Architecture, Agentic systems, Cloud-Based Integration, Authentications, Data Access, Enterprise Application Management, Cloud Security, Authorization (Computing), Data Integration, Data Security
Beginner · Course · 1 - 3 Months