• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • M

    Madecraft

    Leading Through Challenges: Strategies for Executive Leaders

    Skills you'll gain: Crisis Management, Team Building, Executive Presence, Risk Analysis, Leadership, Proactivity, Stakeholder Management, Strategic Planning, Change Management, Workforce Development, Cross-Functional Collaboration, Diversity Equity and Inclusion Initiatives, Employee Engagement, Competitive Analysis, Data-Driven Decision-Making, Root Cause Analysis, Performance Metric, Talent Acquisition, Communication, Culture

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    No-Code Machine Learning Using Amazon AWS SageMaker Canvas

    Skills you'll gain: AWS SageMaker, Applied Machine Learning, Model Evaluation, Amazon Web Services, No-Code Development, Model Training, Machine Learning, Supervised Learning, Predictive Modeling, Amazon S3, Version Control, Data Preprocessing, Model Deployment, Data Validation

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    AWS Visualization, Security, and Exam Preparation

    Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Data Visualization, Data Presentation, Dashboard, Amazon Web Services, Interactive Data Visualization, Data Visualization Software, Dashboard Creation, Amazon Redshift, Big Data, Cloud Security, Security Controls, Encryption, Applied Machine Learning, Amazon Elastic Compute Cloud, Key Management, Cloud-Based Integration, Data Integration, Predictive Modeling

    Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Create Chatbots & NLP Apps

    Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Natural Language Processing, Text Mining, Data-Driven Decision-Making, Usability Testing, Embeddings, Usability, Unstructured Data, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Career Development for GenAI Ops

    Skills you'll gain: Stakeholder Communications, Stakeholder Management, Stakeholder Engagement, Executive Presence, Professional Development, Leadership and Management, Business Leadership, Technical Management, Enterprise Architecture, Solution Architecture, Personal Development, Business Communication, Strategic Thinking, Generative AI, Communication, Risk Management, Cloud Computing, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Asana Execution: Collaborate, Communicate & Report

    Skills you'll gain: Workflow Management, Collaboration, Stakeholder Engagement, Collaborative Software, Management Reporting, Team Collaboration, Business Workflow Analysis, Project Coordination, Teamwork, Communication Strategies, Project Management Software, User Feedback, Coordinating, AI Workflows, Stakeholder Communications, Security Controls, Decision Intelligence, Project Management, Issue Tracking, Role-Based Access Control (RBAC)

    Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Display Advertising Strategy & Campaign Optimization

    Skills you'll gain: Advertising Campaigns, Campaign Management, Contextual Advertising, Data-Driven Marketing, Google Ads, Online Advertising, Digital Advertising, Campaign Planning, Media Planning, Advertising, Target Audience, Marketing Strategies, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • D

    Dubai College of Tourism

    Building a Career in Dubai's Event Industry

    Skills you'll gain: Event Planning, Events and Conferences, Event Management, Stakeholder Engagement, Event Marketing, Coordinating, Collaboration, MarTech, Professional Development, Hospitality, Corporate Sustainability, Marketing Strategy and Techniques, Coordination, Diversity and Inclusion, Market Opportunities, Technology Strategies, Cultural Sensitivity

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • J

    John Wiley & Sons

    The AI Edge: Unlocking AI for Sales Efficiency and Growth

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence

    Beginner · Course · 3 - 6 Months

    Category: New
    New
    Category: Preview
    Preview
  • C

    Coursera

    Estimate and Prioritize Product Impact

    Skills you'll gain: Strategic Prioritization, Prioritization, Business Priorities, Meeting Facilitation, Product Roadmaps, Forecasting, Resource Allocation, Product Strategy, Discussion Facilitation, Data-Driven Decision-Making, Predictive Analytics, Predictive Modeling, Performance Metric, Data Analysis, Analytics, Estimation, Decision Making, Stakeholder Engagement, Project Estimation, Project Planning

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create Quick Surveys

    Skills you'll gain: Surveys, Market Intelligence, Survey Creation, Market Research, Data Capture, Research Methodologies, Customer Insights, User Feedback, Target Audience, Qualitative Research, Target Market, Quantitative Research, Data Collection, Case Studies, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Cisco Learning and Certifications

    Implementing MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Network Routing, Network Support, Network Planning And Design, Network Monitoring, Configuration Management, Command-Line Interface

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…338339340…400

In summary, here are 10 of our most popular customer engagement courses

  • Leading Through Challenges: Strategies for Executive Leaders: Madecraft
  • No-Code Machine Learning Using Amazon AWS SageMaker Canvas: Packt
  • AWS Visualization, Security, and Exam Preparation: Packt
  • Create Chatbots & NLP Apps: Coursera
  • Career Development for GenAI Ops: Coursera
  • Asana Execution: Collaborate, Communicate & Report: Coursera
  • Display Advertising Strategy & Campaign Optimization: EDUCBA
  • Building a Career in Dubai's Event Industry: Dubai College of Tourism
  • The AI Edge: Unlocking AI for Sales Efficiency and Growth: John Wiley & Sons
  • Estimate and Prioritize Product Impact: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok