Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universidad Nacional Autónoma de México
Skills you'll gain: Control Systems, Mathematical Modeling, Engineering Calculations, Automation, Applied Mathematics, Predictive Modeling, Systems Design, Systems Analysis
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: File I/O, Maintainability, Program Development, C (Programming Language), Software Engineering, System Programming, Software Development, Software Design, Simulations, Command-Line Interface, User Interface (UI), Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Brainstorming, Ideation, Innovation, Storytelling, Creative Thinking, Creative Problem-Solving, Open Mindset, Creativity, Experimentation, Growth Mindedness, Strategic Thinking, Cognitive flexibility, Collaboration, Case Studies, Peer Review
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, SQL, Data Visualization Software, Database Design, AWS SageMaker, Unsupervised Learning, Data Visualization, Interactive Data Visualization, Dashboard, Feature Engineering, Time Series Analysis and Forecasting, Database Management, Exploratory Data Analysis, A/B Testing, Tableau Software, Pandas (Python Package), Matplotlib, Python Programming, Data Analysis, Machine Learning
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Marketing Budgets, Digital Media Strategy, Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Brand Strategy, Brand Awareness, Budget Management, Customer Engagement, Content Marketing, Creative Design, Target Audience, Digital Marketing, Brand Management, Marketing Strategies, Social Media Strategy, Customer Analysis
Beginner · Specialization · 1 - 3 Months

Macquarie University
Skills you'll gain: SAS (Software), Business Analytics, Dashboard, Data-Driven Decision-Making, Analytical Skills, Business Intelligence, Data Analysis, Forecasting, Trend Analysis, Histogram, Business Ethics, Correlation Analysis, Time Series Analysis and Forecasting, Statistics, Predictive Modeling, Innovation, Sustainable Business
Mixed · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Data Preprocessing, PyTorch (Machine Learning Library), Transfer Learning, Model Deployment, Performance Tuning, Deep Learning, Natural Language Processing, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Health Promotion, Behavioral Economics, Public Health, Applied Behavior Analysis, Social Determinants Of Health, Public Health and Disease Prevention, Health Policy, Cultural Diversity, Psychology, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Kubernetes, Generative AI, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Storage, Prompt Engineering, Cloud Services, Containerization, Identity and Access Management, Cloud Computing, Virtual Machines, Network Infrastructure, Virtual Networking, Serverless Computing
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Product Lifecycle Management, Prototyping, Market Research, Sustainable Business, Agile Product Development, Marketing, Product Roadmaps, Sustainable Design, Ideation, Commercialization
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Business Ethics, Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Governance, Corporate Strategy, Business Strategies, Supply Chain, Social Impact, Organizational Structure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaboration, Educational Materials, Instructional Design, Visualization (Computer Graphics), Laboratory Experience, Constructive Feedback, Learning Strategies, Experimentation, Physics, Scientific Methods, Investigation
Intermediate · Course · 1 - 3 Months