• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Facebook Watch: Create Engaging Videos

    Skills you'll gain: Video Production, Videography, Visual Storytelling, Storytelling, Video Editing, Media Production, Facebook, Content Creation, Post-Production

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Cible démographie spécifique de l’utilisateur dans campagne de suivi

    Skills you'll gain: Social Media Management, Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Target Market, Driving engagement, Campaign Management, Drive Engagement, Advertising Campaigns, Customer Engagement, Marketing Design

    Beginner · Guided Project · Less Than 2 Hours

  • E

    EDUCBA

    Lean Six Sigma Define Phase Essentials

    Skills you'll gain: Process Mapping, Lean Six Sigma, Requirements Analysis, Process Flow Diagrams, Process Improvement, Process Analysis, Process Improvement and Optimization, Six Sigma Methodology, Operational Analysis, Business Analysis, Strategic Thinking, Business Process, Business Process Management, Product Requirements, Strategic Planning, Lean Methodologies, Requirements Elicitation, Business Analysis Tools, Root Cause Analysis, Stakeholder Management

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    How to Meet and Present to an Executive

    Skills you'll gain: Intercultural Competence, Cultural Responsiveness, Relationship Building, Relationship Management, Professional Development, Data Storytelling, Oral Expression, Public Speaking, Rapport Building, Tactfulness, Persuasive Communication, User Feedback, Communication Strategies, Overcoming Objections, Drive Engagement, AI literacy, Continuous Improvement Process

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Clinic Systems: Navigate & Connect Modules

    Skills you'll gain: Clinic Management Systems, Practice Management Software, End User Training and Support, Medical Practice Management Software, Health Care Administration, Health Administration, Data Integration, Technical Support and Services, Systems Integration, Data Access, Dataflow

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Google Gemini, Generative AI Agents, Responsible AI, Retrieval-Augmented Generation, Generative Model Architectures, Gemini, Prompt Patterns, Generative AI, Google Workspace, AI Enablement, Google Cloud Platform, Customer experience improvement, Agentic Workflows, AI Product Strategy, Data Ethics, AI Security, Cloud Computing, Artificial Intelligence, Collaboration

    Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • R

    Real Madrid Graduate School Universidad Europea

    State of the global industry (fans, revenue, technology)

    Skills you'll gain: Driving engagement, Marketing Analytics, Business Transformation, Performance Analysis, AI Personalization, Data-Driven Decision-Making, Digital Transformation, Market Dynamics, Artificial Intelligence, Revenue Management, Business Modeling, AI literacy, Target Audience, AI Enablement, Demography, Consumer Behaviour, Emerging Technologies, Augmented and Virtual Reality (AR/VR), Innovation, Commercialization

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    Interplay Learning

    Avoiding Callbacks

    Skills you'll gain: Punch Work, Project Closure, Operational Efficiency, HVAC, Verification And Validation, Client Services, System Testing, Customer Service, Corrective and Preventive Action (CAPA), Active Listening, Customer Relationship Building, Facility Repair And Maintenance, Customer experience improvement, Communication, Communication Strategies, Service Improvement, Hardware Troubleshooting, Problem Management, Professionalism, Facility Management and Maintenance

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Power BI Bootcamp - Learn by Building a Real-World Project

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Analysis, Business Intelligence, Star Schema, Data Transformation, Snowflake Schema, Data Visualization Software, Data Integration, Data Cleansing, Data Wrangling, Interactive Data Visualization, Dashboard Creation, Data Presentation, Business Reporting, Transact-SQL, Data Import/Export, Data Sharing

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Process Real-Time Data with Spark Streams

    Skills you'll gain: Apache Kafka, Real Time Data, Apache Spark, Data Pipelines, PySpark, Scalability, Live Streaming, Data-Driven Decision-Making, Data Lakes, Data Integration, Data Processing, Event Monitoring, Data Transformation, JSON, Application Deployment, Event Management

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    PracticalGrowth

    Modern Recruiting: Channels, Outreach, Nurture

    Skills you'll gain: Recruitment, Talent Pipelining, Full Cycle Recruitment, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Talent Management, Capacity Planning, Human Resources Management and Planning, Diversity Awareness, Strategic Sourcing, Workforce Planning, Experience Design, Diversity and Inclusion, Campaign Management, Customer Relationship Management (CRM) Software, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • R

    Real Madrid Graduate School Universidad Europea

    Estrategias y enfoques en los medios deportivos

    Skills you'll gain: Storytelling, Social Media, Social Media Marketing, Social Media Strategy, Media Relations, Content Strategy, Content Creation, Paid media, Advertising, Brand Management, Strategic Partnership, Strategic Communication, Video Production, Target Audience, Revenue Management, Negotiation, Target Market, Community Development, Crisis Management, Planning

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…339340341…398

In summary, here are 10 of our most popular customer engagement courses

  • Facebook Watch: Create Engaging Videos: Coursera
  • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera
  • Lean Six Sigma Define Phase Essentials: EDUCBA
  • How to Meet and Present to an Executive: Packt
  • Clinic Systems: Navigate & Connect Modules: Coursera
  • Generative AI Leader: Google Cloud
  • State of the global industry (fans, revenue, technology): Real Madrid Graduate School Universidad Europea
  • Avoiding Callbacks: Interplay Learning
  • Power BI Bootcamp - Learn by Building a Real-World Project: Packt
  • Process Real-Time Data with Spark Streams: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok