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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Build a Website Map with Jumpchart

    Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    XHTML Full Stack Development with PHP Projects

    Skills you'll gain: PHP (Scripting Language), File I/O, Web Applications, Usability, Information Architecture, Responsive Web Design, Hypertext Markup Language (HTML), Front-End Web Development, MySQL, Web Design and Development, User Experience Design, Browser Compatibility, User Interface (UI), HTML and CSS, Verification And Validation, User Interface (UI) Design, Server Side, Semantic Web, Back-End Web Development, Javascript

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Images with DALL-E

    Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Animations, Image Analysis, Graphics Software, Computer Graphics, Application Programming Interface (API), Pandas (Python Package), Integrated Development Environments

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Accounting Fundamentals: Analyze, Interpret & Apply

    Skills you'll gain: Cash Flows, Income Statement, Financial Analysis, Financial Accounting, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Revenue Management, Accrual Accounting, Finance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    29 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Titanic Survival Prediction Using Machine Learning

    Skills you'll gain: Feature Engineering, Data Cleansing, Data Visualization, Data Preprocessing, Logistic Regression, Predictive Modeling, Applied Machine Learning, Supervised Learning, Scikit Learn (Machine Learning Library), Machine Learning, Model Evaluation, Classification Algorithms, Data Science, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    AI agents and creator tools for sales professionals

    Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, AI Workflows, Sales Management, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Digital Transformation, Application Development, Ideation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Select Topics in Python: Packaging

    Skills you'll gain: Package and Software Management, Platform As A Service (PaaS), Virtual Environment, Dependency Analysis, Python Programming, Application Deployment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Understand & Use AI – ChatGPT with Smart Prompting Tips

    Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Business Process, Content Creation, Target Audience, Artificial Intelligence, Writing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Introduction to AI for HR professionals

    Skills you'll gain: Responsible AI, Generative AI, Risk Management, HR Tech, Risk Analysis, AI Enablement, Artificial Intelligence, Agentic systems, Human Resources, Human Resource Strategy, Automation, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master ISO 9000: Analyze, Apply, and Achieve Certification

    Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Quality Management, Operational Risk, Continuous Improvement Process, Risk Management, Internal Controls, Compliance Management, Auditing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    Gestión de productos digitales: Fundamentos modernos

    Skills you'll gain: Product Management, New Product Development, Product Roadmaps, Product Lifecycle Management, Product Improvement, Innovation, Business Modeling, Stakeholder Engagement, Product Testing, Leadership and Management, Growth Strategies, Customer Engagement, Cross-Functional Collaboration, Customer Insights, Data-Driven Decision-Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Product Innovation Management

    Skills you'll gain: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Sustainable Design, New Product Development, Product Lifecycle Management, Commercialization, Marketing Strategies, Business Marketing, Presentations, Corporate Sustainability, Market Dynamics, Financial Analysis, Financial Modeling, Business Metrics, Cash Flows

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Build a Website Map with Jumpchart: Coursera
  • XHTML Full Stack Development with PHP Projects: EDUCBA
  • Images with DALL-E: Codio
  • Master Accounting Fundamentals: Analyze, Interpret & Apply: EDUCBA
  • Titanic Survival Prediction Using Machine Learning: Coursera
  • AI agents and creator tools for sales professionals: AI Business School
  • Select Topics in Python: Packaging: Codio
  • Understand & Use AI – ChatGPT with Smart Prompting Tips: Skillshare
  • Introduction to AI for HR professionals: AI Business School
  • Master ISO 9000: Analyze, Apply, and Achieve Certification: EDUCBA

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