Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skillshare
Skills you'll gain: Instagram, Canva (Software), Web Content Accessibility Guidelines, Digital Publishing, Content Creation, Visual Storytelling, Photo/Video Production and Technology, Productivity, Creative Design, Storytelling, Video Production, Animations, Video Editing, Customer Engagement, Collaboration
Mixed · Course · 1 - 3 Months

Skills you'll gain: Compliance Management, Microsoft Copilot, Law, Regulation, and Compliance, Regulatory Compliance, Regulation and Legal Compliance, Legal Risk, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Process Design, Workflow Management, Prompt Engineering, Risk Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Account Strategy, Sales Strategy, Sales Management, Sales Training, Account Management, Overcoming Objections, Performance Measurement, Key Performance Indicators (KPIs), Sales Development, Business Leadership, Revenue Forecasting, Performance Metric, Sales Process, Sales Pipelines, Business Metrics, Sales Enablement, Predictive Analytics, Predictive Modeling, Advanced Analytics, Contract Negotiation
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Lean Methodologies, Operational Analysis, Process Improvement, Process Improvement and Optimization, Statistical Hypothesis Testing, Quality Improvement, Six Sigma Methodology, Operational Excellence, Business Process, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Quality Control, Probability & Statistics, Patient-centered Care, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Social Media, Business, Account Management, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Strategy, Sales Process, Selling Techniques, Negotiation, Customer Success Management, Regional Sales, Marketing Automation, Customer Relationship Building, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience improvement, Personalized Service, Legal Technology, Contract Management, Document Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Performance Analysis, Web Analytics and SEO, Search Engine Optimization, Keyword Research, Data-Driven Marketing, Web Analytics, Content Optimization, Performance Analysis, Semantic Web, Performance Metric, Content Management Systems
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Network Routing, Network Support, Network Planning And Design, Network Monitoring, Configuration Management, Command-Line Interface
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Database Management Systems, Data Modeling, Databases, Database Design, Database Systems, Database Management, Database Theory, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Integration, Data Storage Technologies, Data Management, Apache Hadoop, Apache Spark, Conceptual Design, MongoDB
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Product Design, Product Management, Interviewing Skills, Case Studies, Oral Expression, Stakeholder Communications, Portfolio Management, Verbal Communication Skills, Technical Product Management, Team Oriented, Estimation, Product Knowledge, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Data Analysis, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Transfer Learning, Keras (Neural Network Library), Fine-tuning, Embeddings, Deep Learning, Image Analysis, Artificial Neural Networks, Computer Vision, Natural Language Processing, Data Preprocessing, Model Optimization, Model Training
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Portfolio Risk, Technical Communication, Return On Investment, Portfolio Management, Regression Analysis, Performance Analysis, Performance Measurement, Risk Analysis, Investment Management, Performance Reporting, Statistical Analysis, Oral Expression, Communication, Equities
Intermediate · Course · 1 - 4 Weeks