• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Improvement

Results for "service improvement"


  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Product Support, Google Cloud Platform, Help Desk Support, End User Training and Support, Technical Support and Services, Technical Support, Service Level, File Management, Technical Communication, Issue Tracking

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Dashboard Win Drivers

    Skills you'll gain: Dashboard, Dashboard Creation, Sales Process, Sales, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Relationship Management, Data Presentation, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Business Metrics, Visualization (Computer Graphics), Negotiation

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Model Armor : sécuriser les déploiements d'IA

    Skills you'll gain: AI Security, LLM Application, Open Web Application Security Project (OWASP), Large Language Modeling, Model Deployment, Security Controls, Security Architecture Review, Security Software, Application Programming Interface (API), System Configuration

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Publier des designs sur Slack avec Canva pour entreprises

    Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Collaborative Software, Shared Media, Multimedia, Content Creation, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - Português Brasileiro

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Cyber Security Policies, Threat Detection

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Sustainable Cloud Development

    Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Applications, Data Storage Technologies, Cloud Computing, Network Planning And Design, Software Architecture, Cloud Infrastructure, Network Performance Management, Cloud Platforms, Data Management, DevOps, Data Storage, Sustainable Business, Performance Tuning, Maintainability, Amazon Elastic Compute Cloud, CI/CD, Design Software, Generative AI

    Beginner · Course · 3 - 6 Months

  • G

    Google Cloud

    Erste Schritte mit der Google Kubernetes Engine

    Skills you'll gain: Kubernetes, Identity and Access Management, Containerization, Google Cloud Platform, Cloud Management, Cloud Computing, Cloud Platforms, Cloud Infrastructure, Cloud Deployment, Application Deployment, Infrastructure Architecture, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Agen AI Generatif: Mentransformasi Organisasi Anda

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Agentic Workflows, AI Orchestration, AI Enablement, AI Product Strategy, Prompt Patterns, Google Gemini, Agentic systems, Google Cloud Platform, Customer experience improvement, Organizational Strategy, Innovation, Change Management

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - 繁體中文

    Skills you'll gain: Google Gemini, Gemini, Generative AI, Google Cloud Platform, Large Language Modeling, Customer Relationship Management, AI literacy, Applied Machine Learning, SQL, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Crystal Reports: Subreports and Drill-Downs

    Skills you'll gain: Verification And Validation, Business Reporting, Data Presentation, Report Writing, Data Sharing, Microsoft Access, Business Intelligence Software, Data Integration, Consolidation, Business Intelligence, Data Analysis Software, Data Analysis, Editing, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Hybrid and Multicloud - Português Brasileiro

    Skills you'll gain: Virtual Private Networks (VPN), Multi-Cloud, Hybrid Cloud Computing, Google Cloud Platform, Cloud Computing, Virtual Networking, Cloud Technologies, Cloud-Based Integration, Public Cloud, Network Infrastructure, Wide Area Networks, Border Gateway Protocol, Network Routing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Apply SCD2 to Build Dynamic Data Models

    Skills you'll gain: Data Warehousing, Data Modeling, Trend Analysis, Business Intelligence, Scalability, Data Integrity, Data Pipelines, SQL

    Beginner · Course · 1 - 4 Weeks

1…368369370…374

In summary, here are 10 of our most popular service improvement courses

  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Dashboard Win Drivers: Coursera
  • Model Armor : sécuriser les déploiements d'IA: Google Cloud
  • Publier des designs sur Slack avec Canva pour entreprises: Coursera
  • Networking in Google Cloud: Network Security - Português Brasileiro: Google Cloud
  • Sustainable Cloud Development : Packt
  • Erste Schritte mit der Google Kubernetes Engine: Google Cloud
  • Agen AI Generatif: Mentransformasi Organisasi Anda: Google Cloud
  • Work with Gemini Models in BigQuery - 繁體中文: Google Cloud
  • Crystal Reports: Subreports and Drill-Downs: Logical Operations

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok