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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Human Capital: Foundations and Essentials

    Skills you'll gain: Human Capital, Human Resources, Human Resources Management and Planning, Human Resource Strategy, HR Tech, Human Resource Policies, People Analytics, Employee Engagement, Workforce Development, Industrial and Organizational Psychology, Compensation Management, Employee Retention, Safety Culture, Legal Risk, Labor Law, Environment Health And Safety, Organizational Leadership, Communication Strategies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Heavy Manufacturing Process and System

    Skills you'll gain: Manufacturing Processes, Hydraulics, Control Systems, Manufacturing Operations, Mechanical Engineering, Equipment Design, Maintenance, Repair, and Facility Services, Thermal Management, Failure Analysis, Robotics, Materials science, Automation, Quality Assurance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Shopify eCommerce: Social Media Ads for Sales Success

    Skills you'll gain: Performance marketing, Marketing Analytics, Marketing Budgets, Target Market, Google Ads, Pay Per Click Advertising, Promotional Strategies, Analysis, Sales Pipelines, Google Analytics, Promotions and Campaigns, Marketing, Process Optimization, E-Commerce, Budget Management, Content Creation, Return On Investment, Account Management, Video Production, Apple iOS

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    GenAI Data and Analytics Academy

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, CrewAI, AI Orchestration, Vector Databases, Model Deployment, AI Personalization, Generative AI, Transfer Learning, Kubernetes, Enterprise Application Management, ChatGPT, AI Workflows, Containerization, Agentic systems, MLOps (Machine Learning Operations), Python Programming, System Monitoring, Engineering

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Mastering Adobe Photoshop

    Skills you'll gain: Adobe Photoshop, Adobe Firefly, Photo Editing, Adobe Creative Cloud, Layout Design, Generative AI, Graphic and Visual Design, Creative Design, 3D Modeling, Typography, AI Workflows, Color Theory, Computer Graphic Techniques, Design Elements And Principles

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of Network Security and Cryptography

    Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Vector Search with Relational Databases using PostgreSQL

    Skills you'll gain: Vector Databases, Embeddings, PostgreSQL, Relational Databases, SQL, NoSQL, Node.JS, Data Import/Export, Data Processing, Data Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Unity Android — Build Eight Mobile Games with Unity and C#

    Skills you'll gain: Game Design, Android Development, Unity Engine, Video Game Development, 3D Assets, Mobile Development, User Interface (UI), Debugging, C# (Programming Language), Scripting, Software Testing, User Interface (UI) Design, Development Environment, Animations, Object Oriented Programming (OOP)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Master Adobe InDesign

    Skills you'll gain: Adobe InDesign, Typography, Layout Design, Adobe Creative Cloud, Style Guides, Automation, Data Import/Export, Graphic and Visual Design, Graphic Design, Technical Documentation, File Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    N

    National Academy of Sports Medicine

    Optimal Nutrition After 40

    Skills you'll gain: Nutrition and Diet, Nutritional Assessment, Nutrition Education, Medical Nutrition Therapy, Geriatrics, Chronic Diseases

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Association Rules Analysis

    Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Algorithms

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Platform as a Service (PaaS)

    Skills you'll gain: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Human Capital: Foundations and Essentials: University of Michigan
  • Heavy Manufacturing Process and System: L&T EduTech
  • Shopify eCommerce: Social Media Ads for Sales Success: Skillshare
  • GenAI Data and Analytics Academy: Starweaver
  • Mastering Adobe Photoshop: Skillshare
  • Fundamentals of Network Security and Cryptography: Packt
  • Vector Search with Relational Databases using PostgreSQL: SkillUp
  • Unity Android — Build Eight Mobile Games with Unity and C#: Packt
  • Master Adobe InDesign: Skillshare
  • Optimal Nutrition After 40: National Academy of Sports Medicine

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