Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Cloud Infrastructure, Amazon Web Services, Amazon Elastic Compute Cloud, Secure Coding, Cloud Management, Programming Principles, Cloud Platforms, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Teamwork, Storytelling, Communication, Professionalism, Continuous Improvement Process, Report Writing, Presentations, Writing, Constructive Feedback, Concision, Intercultural Competence, Job Analysis, Editing, Self-Awareness, Generative AI Agents, Adaptability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Verification And Validation, Computational Logic, System Requirements, Data Validation, Functional Requirement, Systems Design, Theoretical Computer Science
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Executive Presence, Succession Planning, Technical Management, Team Management, Organizational Structure, Diversity and Inclusion, Delegation Skills, Organizational Leadership, Engineering Management, Team Building, People Management, Telecommuting, Business Leadership, Talent Management, Leadership, Leadership Development, Virtual Teams, Personal Development, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Cloud Security, Serverless Computing, Digital Transformation, Containerization, Artificial Intelligence and Machine Learning (AI/ML), Application Programming Interface (API), Google Cloud Platform, Data Governance, Hybrid Cloud Computing, Cloud Storage, Real Time Data, Cloud Services, Looker (Software), Data Storage, Data Security, Platform As A Service (PaaS), Cloud Computing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Visualization, Data Visualization Software, Dashboard, Data Modeling, Data Access, Business Analytics, UI/UX Strategy, Data Analysis, Data Governance, Performance Tuning, Cloud Services, Self Service Technologies, Version Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Microsoft Azure, Cloud Computing Architecture, Cloud Computing, Cloud Services, Infrastructure As A Service (IaaS), Infrastructure as Code (IaC), Cloud Security, System Monitoring, Role-Based Access Control (RBAC), Scalability
Beginner · Course · 1 - 4 Weeks
Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Security, Management Consulting, Business Consulting, Consulting, AI Enablement, Data Ethics, Technical Consulting, Quality Assurance, Market Research, Data-Driven Decision-Making, Automation
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Brand Strategy, Branding, Brand Management, Brand Awareness, Brand Loyalty, Strategic Marketing, Strategic Partnership, Organizational Strategy, Business Strategy, Marketing Strategies, Customer experience improvement, Growth Strategies, Strategic Communication, Market Share, New Business Development, Consumer Behaviour, User Experience, Product Lifecycle Management, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Persona (User Experience), Research Design, Game Design, Design, Animation and Game Design, User Experience Design, Diversity Awareness, Augmented and Virtual Reality (AR/VR), Psychology, User Research, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks